Cove Living Pte Ltd – Community Operations Officer Intern

Cove Living Pte Ltd cove.sg
$600 - 1,000 monthly Intern/TSWork from Home
This position is already closed
Date Listed
05 Mar 2021
Experience Level
Entry Level / Junior Executive
Profession
Real Estate / Property Management
Industry
Real Estate
Job Period
Immediate Start, For At Least 6 Months
Location Name
Chinatown, Singapore
Address
Chinatown, Singapore
Map
Company Profile

About COVE: COVE is the new way to rent your home! We’re a co-living start-up making it easier and more affordable for people to rent rooms. We provide our tenants with stylishly furnished properties, in the most awesome locations in Singapore and Jakarta and make the whole rental process seamless from end to end. Our contract terms are flexible like our tenant’s lives and our rental prices include everything from utilities and wifi and weekly cleaning. Our tenants get matched with great flatmates and also have access to our community events around the city. COVE is backed by strong global investors and has raised US$4.6M in its last funding round. The company aims to grow fast in Southeast Asia and be the #1 co-living operator in the region.

Check us out at www.cove.sg

Job Description
Job Title: Community Operations Officer Intern 
Job Type: Minimum 6 months paid internship 
Start Date: ASAP 
Reports To: Operations Coordinator/Operations Manager 
Role Purpose: To manage COVE’s supply of properties, ensure operational efficiency and be a key point of contact with the COVE member community.

Goals/Deliverables:

 

  • Help, guide and support tenants during their stay with COVE

  • Reduce time to deal with tenant requests

  • Improved tenant satisfaction

 

Core Responsibilities:

 

  • Work closely with coordinator to ensure smooth day to day operations

  • Maintain accurate records/ticketing history on property issues

  • Improve efficiencies across the end-to-end processes

  • Improve tenant troubleshooting process

  • Prepare and upkeep of condo FAQs

  • Ensure smooth tenant check-ins and check-outs, including condo registrations

  • Manage and oversee contractors and agent visits

  • Support on ad-hoc data processing and analysis processes

  • Considerable amount of travelling and field work involved

 

Experience and Qualifications Required: Essential

 

  • Diploma or degree in any field (business or operations related is a bonus)

  • Strong academic track record

 

Preferred

 

  • Experience in a customer facing role

  • Experience in operations/project management

 

Core Skills/Competencies:

 

  • Relationship building

  • Great spoken and written English

  • High drive for results

  • Ability to be flexible deal with ambiguity

  • Attention to detail

  • Organisation

  • Commercial business acumen

 

What’s in it for You: Working for COVE gives you the opportunity to join an exciting young start-up incubated through Antler.co. There will be lots to learn as you’ll be working directly with the three co-founders Sophie, Luca and Guillaume and get to experience first hand what it takes to get a new high-growth business off the ground. In your role, you’ll have the opportunity to hit the ground running and take ownership from day one. We will always welcome your inputs and ideas and actively encourage your development. The team is fast paced, hard-working and expects results but we also highly value our employee engagement and are committed to a human and empathetic environment with plenty of fun thrown in. You’ll be working out of our brand new office in Chinatown.

 

This position is already closed and no longer available.  You may like to view the other latest internships here.

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