About Cove: Cove is the new way to rent your home! We’re a co-living start-up making it easier and more affordable for young people to rent in flatshares. We provide our tenants with stylishly furnished properties, in the most awesome locations in Singapore and make the whole rental process seamless from end to end. Our contract terms are flexible like our tenant’s lives and our rental prices include everything from utilities and wifi and weekly cleaning. Our tenants get matched with great flatmates and also have access to our community events around the city.
Check us out at www.coveliving.co
Job Title: Community Operations Officer Intern
Job Type: Internship, Full Time (3-6 months), Part-Time (Min 4 days)
Start Date: ASAP
Reports To: Operations Coordinator/ Operations Manager
Role Profile & Purpose: To manage Cove’s supply of properties, ensure operational efficiency and be a key point of contact with the Cove member community.
Goals/Deliverables:
- Help, guide, and support tenants during their stay with Cove
- Reduce time to deal with tenant requests
- Improved tenant satisfaction
Core Responsibilities:
- Work closely with coordinator to ensure smooth day to day operations
- Maintain accurate records/ticketing history on property issues
- Improve efficiencies across the end-to-end processes
- Improve tenant troubleshooting process
- Prepare and upkeep condo FAQs
- Ensure smooth tenant check-ins and check-outs, including condo registrations
- Manage and oversee contractors and agent visits
- Support on ad-hoc data processing and analysis processes
- A considerable amount of traveling and fieldwork involved
Experience and Qualifications Required:
Essential
- Diploma or degree in any field (real estate/ business/ operations major-related is a bonus)
- Strong academic track record
Preferred
- Experience in a customer-facing role
- Experience in operations/project management
Core Skills/Competencies:
- Relationship building
- Great spoken and written English
- High drive for results
- Ability to be flexible deal with ambiguity
- Attention to detail
- Organization
- Commercial business acumen
What’s in it for You:
Working for Cove gives you the opportunity to join an exciting young start-up incubated through Antler.co. There will be lots to learn as you’ll be working directly with the three co-founders Sophie, Luca and Guillaume and get to experience first-hand what it takes to get a new high-growth business off the ground. In your role, you’ll have the opportunity to hit the ground running and take ownership from day one. We will always welcome your inputs and ideas and actively encourage your development. The team is fast-paced, hard-working and expects results but we also highly value our employee engagement and are committed to a human and empathetic environment with plenty of fun thrown in.
Related Job Searches:
- Company:
Cove Living Pte Ltd - Designation:
Community Operations Officer Intern - Profession:
Real Estate / Property Management - Industry:
Real Estate