Connect Centre Pte Ltd – Call Centre Agent

Company
Connect Centre Pte Ltd
connectcentregroup.com
Designation
Call Centre Agent
Date Listed
24 Jun 2021
Job Type
Entry Level / Junior Executive
Full/PermIntern/TS
Job Period
Immediate Start - Flexible End
Profession
Customer Service / Communications
Industry
Others
Location Name
203 Henderson Road, Singapore
Address
203 Henderson Rd, Singapore 159546
Map
Allowance / Remuneration
$1,600 - 1,850 monthly
Company Profile

Founded in 2004, Connect Centre is a multi-channel outsourced contact centre that provides customer relationship management solutions, and was one of the first contact centres in the region to build a business based on the Social Enterprise Business Model. Connect Centre solutions and services are delivered across all common communication channels – Voice calls over the phone, Email, Livechat, and all widely adopted Messaging Apps.

Job Description

DISCHARGE OF DUTIES

Permanent Night shift. work 2 night and off 2 nights. 12hrs shift.

As Call Centre Agent, you will be responsible, but not limited to, the duties of:

· Front-line customer service in call handling;

· Eliciting information and ensuring proper, timely escalation to relevant personnel;

· Assisting in problem solving and/or follow-up cases, where necessary; and

· Other ad-hoc duties assigned by management from time to time.

Job Types: Full-time, Permanent

Salary: $1,500.00 - $1,800.00 per month

This position is already closed and no longer available.  You may like to view the other latest internships here.

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