Concentrix previously known as Servicesource International Singapore Pte Ltd – Facilities Operation / Business Support Intern

Who we are:

ServiceSource is an outsourced go-to-market services provider that delivers B2B inside sales, customer success, renewals management, and channel management solutions on behalf of enterprises worldwide. Our expert sales professionals, data-powered insights and proven methodologies scale and transform customer journey experiences into profitable business outcomes. 

Who we are looking:

At ServiceSource, we strive to find and grow exceptional people like you.

Working at ServiceSource, you will be a part of an engaging, energetic, and entrepreneurial work environment while having the stability and influence of a nearly 20-year industry leader behind you. ServiceSource is a place where you can GROW, both personally and professionally, while expanding your skills in sales, customer success and people management.

What you'll do:

• The intern will shadow a facilities manager to understand how to develop efficient and effective operation planning.
• Intern will man the reception area attending external and internal request with the guidance of the facilities manager
• Intern will be able to gather or verify information such as occupancy, space organisation, unit directories and signage.
• Work with Facilities Manager and gather feedback from internal stakeholders about current processes.
• Intern will assist facilities manager to streamline the current process and make recommendations and implement improvements on documentation control
• Receive and respond to internal and external customer requests for services or goods related to facilities request and equipment replenishment
• Intern will assist reviewing published seating plan to ensure consistency of information displayed
• Intern will shadow facilities manager to contribute and participate in any employee engagement event organising and execution

End of your internship you should:

• Learn to maintain and balance the supply and demand of services, supplies and equipment of the organisation
• Learn how to increase the organisation’s efficiency and support it vital activities
• Learn how to response to emergencies calmly and swiftly
• Understand how importance your contribution affects the company’s business operation
• Be able to build rapport and establish yourself as someone who can contribute meaningfully to your future work team

Qualifications:

• Interest in being in facilities type role and the back end business operations support
• Passion for workspaces, and interest to learn about how the business works
• Excellent written and verbal communication skills
• Strong organizational and analytical skills

Other Information:

• 5 days work week on site (Mon - Fri / regular working hours).
• Singapore office is at walking distance from nearest MRT (Labrador Park).
• Possible of internship extension – if you wish to continue learning