Computhink is a Programming School for Kids. We provide beginner to advanced regular weekly coding classes for young learners. Computhink is committed to an employee-orientated, high-performance culture that emphasises empowerment, quality, continuous improvement, and the recruitment and ongoing development of a superior workplace.
This position reports to the Principal, and interfaces with Teachers, Admin Staff, Customers, Students and their parents.
You are an independent worker who is meticulous, results-focused, and possess a hands-on/ can-do attitude. You are tech-savvy, customer-focused and will be responsible for all aspects of centre management, student administration, and front-facing customer service channels.
Specific Responsibilities
Individual to be involved in:
1. Administration including class schedule, fee calculation, generating invoices and email communications with customers and parents
2. Managing Centre Operations to ensure that the Centre is physically clean, well-organised and well-kept to ensure the best presentation and environment for customers, teachers and students.
3. Handle all front-counter customer service queries including online and offline channels
4. Business development - Identify new markets and marketing projects. Manage digital marketing presence such as Google, Facebook Ads, Instagram etc
Competencies
1. Manage centre operations and learning administration.
2. Gain experience and expertise with all online systems used in the course of student management, invoicing, learning management, digital marketing.
2. Engage customers professionally and foster long-term relationships. Manage and inspect customer requirements, build trust and respect through the use of effective communication techniques and present information clearly and with sufficient details to meet customer needs
3. Implement and monitor digital marketing campaigns and activities, and deliver optimum impact to drive sales
Flexible Work Hours
Normal Term Time (Jan-May, Jul- Nov)
- 4 Weekdays (between Mon to Fri) : 2.00 pm - 9.00 pm
- 1 Weekend (Sat or Sun) : 8.30 am - 6.00 pm
Holiday Camps (Jun & Dec)
- 4 Weekdays (between Mon to Thu) : 8.30 am - 6.00 pm
- 1 Weekend (Sat or Sun) : 8.30 am - 12.30 pm
Fresh graduates who graduated between 2019 and 2021 are welcome to apply!
Fresh Graduate (Degree Holder) - $2500
Related Job Searches:
- Company:
Computhink Kids SG - Designation:
Admin Executive - Profession:
General Management - Industry:
Early Childhood Care and Education - Location:
Toa Payoh