Chen’s Mapo Tofu – Service Crew

Company
Chen's Mapo Tofu
staffondemand.sg
Designation
Service Crew
Date Listed
03 Sep 2021
Job Type
Entry Level / Junior Executive
Part/Temp
Job Period
Flexible Start - Flexible End
Profession
Food Services / F&B
Industry
Food Services / F&B
Location Name
Singapore
Allowance / Remuneration
$800 - 1,500 monthly
Company Profile

Awarded with the Michelin Bib Gourmand 2019, Chen’s Mapo Tofu is a sister concept of Michelin-starred Shisen Hanten by Chen Kentaro at Mandarin Orchard Singapore, bringing a fresh spin on classic Szechwan favourites in a fast-casual ambience.

Job Description

RESPONSIBILITIES

  • Manage and operate POS systems, including all card and cash transactions
  • Assist in taking customer orders, recommending menu specialties, and upselling promotions
  • Inform customers about available modes of payments, and be well equipped to perform each transaction efficiently
  • Check and print correct bills for customers
  • Check all bills with the customers to ensure accuracy of bill
  • Check and balance cash floats at the beginning and end of each work shift
  • Assist in self-collection take-away services for customers, wrapping and packing food products to ensure they are in good condition before handed to customers
  • Handle delivery platform apps and process orders promptly and effectively
  • Set up tables, chairs, and all service mis en place according to SOP while adhering strictly to hygiene and safety standards
  • Check food and beverages against orders to ensure right dishes are served to respective customers
  • Assist to clear tables and dishes from dining area and side stations
  • Attend to customer enquiries/feedback politely and professionally, and arrange for supervisors to attend to customers where necessary
  • Assist in Beverage preparation and daily operations at the back kitchen
  • Follow and ensure appropriate personal hygiene and sanitation procedures are met
  • Smile, upkeep good grooming, be service oriented, provide good customer service
  • Any other duties as assigned by Management

 

Qualifications

REQUIREMENTS

  • At least 1 year of F&B work experience in similar capacity
  • Preferably familiar in handling food delivery platforms; on-the-job trainings will be provided
  • Willingness to work rotating shift hours, weekends and public holidays
  • Possess great service attitude
  • Passion for people & food
  • Energetic team player
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