Company
BSH Home Appliances Pte Ltd
bshg.com
Designation
Sales Operation Executive
Date Listed
24 Jan 2022
Job Type
Entry Level / Junior Executive
Full/Perm
Job Period
Immediate Start, Permanent
Profession
Admin / Secretarial
Industry
Retail / eCommerce
Location Name
Bishan, Singapore
Work from Home
Address
Bishan, Singapore
Map
Allowance / Remuneration
$2,000 - 3,000 monthly
Company Profile
“Tomorrow is our home.
Find out how easily you can achieve at BSH Home Appliances Group: As a leading manufacturer of home appliances and solutions, we encourage commitment and open-mindedness among our employees. With our global brands Bosch, Siemens, Gaggenau and Neff as well as our local brands, our focus truly is on innovation. And that doesn’t just apply to our products and services, but also drives the way in which we cooperate, exchange ideas and organize our teams. Everyone is invited to make their individual contribution to our overall success. Join us now and give your career a home.”
Job Description
Your responsibilities:
Administration for Online sales
- Supply Chain & Order management
- Follow & support order procedure, regarding stocks / availability
- Contact Customer for arranging of deliveries/exchange/refund/return
- Generation of shipping documents for collection
- Invoice verification for local goods and spare parts
- Resolve invoice discrepancies
- Downloading of Clean & Care report on daily basis & finalizing of billing amount
- Liaise with technical team to arrange for installation and pre-site survey at customer’s place
- Return & Exchange of Products
- Follow & support return & exchange procedure for wrongly delivered products, damaged goods & accessories
- Coordinate with external customers such as dealers and
- on returns, exchange, delivery & installation
- Credit & Payment management
- Monitor & in case of problems support credit- & payment topics e.g. timing, incoming of payments, DSO = day sales outstanding, receivables overdue
- Reconciliation of payment
- Preparation of Debit & credit note
- Coordinate with external customers such as dealers and homeowners on returns, delivery, installation, exchange and balance payment collection
- To liaise with Finance and Controlling on finance related topic
Administration for Retail Sales
- Supply Chain & Order management
- Follow & support order procedure, regarding stocks / availability
- Providing delivery schedule to customers
- Follow logistic / delivery procedure concerning BSH- & customer perspective
- Invoice verification for local goods and accessories
- Resolve invoice discrepancies
- Submission full set of documents to customer after delivery
- Safe keeping of full set of documents in shared folder
- Creation of material in SAP
- Providing customer with new material information
- Creation of customer new address in Nintex form
- Return & Exchange of products
- Follow & support return & exchange procedure for wrongly delivered products, damaged goods & accessories
- Coordinate with external customers such as dealers and homeowners on returns, exchange, delivery & installation
Knowledge Management
- Competency base qualification
- IT Relevant hardware & software topics (good user skills)
- Compliance online and classroom training
- Internal BSH procedures & standards
- Job rotation within department
- On the job training in other relevant department
Your Profile:
- Degree/Diploma in Relevant Area
- Minimum 5 years working sales experience in administrative role
- SAP, basic accounting background, proficient in MS office applications
This position is already closed and no longer available. You may like to view the other latest internships here.
Related Job Searches:
- Company:
BSH Home Appliances Pte Ltd - Designation:
Sales Operation Executive - Profession:
Admin / Secretarial - Industry:
Retail / eCommerce - Location:
Bishan
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