Brotzeit is a home-grown brand conceived in 2006 to introduce authentic German cuisine accompanied by world famous quality German beer in a contemporary setting. Brotzeit is focused on achieving sustainable business growth and regional expansion by working in partnership with strategic area developers.
At Brotzeit we believe in creating a warm, friendly and welcoming environment. Our passion as professionals drives us to provide high quality and innovative food and beverage offerings inspired by our German roots.
Dining at Brotzeit should be a gemütliche experience, one which is unique, credible and memorable. Moreover, the Brotzeit experience should be a comfortable, social and happy one!
Currently we are operating 18 outlets in 6 countries. Besides our 5 corporate outlets in Singapore, we have successfully established a regional footprint in Asia, having opened 13 overseas franchise outlets since 2010 – Malaysia (2), Vietnam (1), Hong Kong (2), China (2), Philippines (3) and Australia (3).
Job Summary
Provide excellent customer service standards to guests at Brotzeit® restaurant establishments and ensure that guests’ needs are met timely.
Job Responsibilities
1) Customer Satisfaction
Responsible for meeting and exceeding the expectations of guests
Provide exceptional service to guests
Responds quickly to guests in a timely and friendly manner
Provide customer service to guests and ensure diners have a pleasant dining experience
Conduct table visitations to ensure that guests are enjoying their meals and take action to correct any problems
2) Operations
Perform day to day pre-opening and closing activities
Inform guests of any daily specials
Present menus to guests and answer questions about menu items and making recommendation upon requests
Stock service areas with supplies such as tableware
Food Hygiene and Safety Standards
Ensure that food hygiene and safety standards are maintained
Proactive and constant maintenance and cleanliness in line with Brotzeit® guidelines
Related Job Searches:
- Company:
Brotzeit Pte Ltd - Designation:
Service Captain - Profession:
Food Services / F&B - Industry:
Food Services / F&B - Location:
Singapore River