At Brightline Communications, we're redefining how businesses communicate in the digital age. Founded in 2012 and headquartered in the heart of Singapore’s central business district, we specialize in cloud-based telecommunications solutions—BizPhone (a feature-rich, scalable virtual phone system designed for modern teams), and Szoove eSIM (a flexible and reliable eSIM data roaming solution for business and consumer travelers).
As a nimble and innovative tech company, we work with businesses across industries to deliver reliable, cost-effective, and flexible communication tools that support hybrid work, global collaboration, and customer engagement. Our mission is simple: to make advanced telecom services accessible to businesses of all sizes—without the complexity or high costs traditionally associated with them.
At Brightline, you'll find a tight-knit team, a solution-driven culture, and the opportunity to directly impact the way companies connect and grow. You’ll be joining a company where your voice matters, your ideas are valued, and your growth is supported.
We’re excited that you're considering a future with us, and we look forward to learning how you can contribute to our journey.
Business Sales & Operations Intern
- Location: Singapore (Hybrid: Office-based for first month, then remote)
- Duration: Minimum 4 months
- Working Hours: Monday to Friday, 9:00 AM – 6:00 PM
- Start Date: Immediate
We are looking for a proactive and detail-oriented Business Sales & Operations Intern to support our day-to-day customer operations and sales processes. This role offers valuable hands-on experience in both client servicing and back-end operations in a tech-driven environment.
Key Responsibilities
- Respond to business customer enquiries via email, phone, or live chat.
- Assist in the processing and fulfillment of customer orders.
- Coordinate with internal teams to set up and configure BizPhone accounts for new clients.
- Ensure accurate documentation of customer details and order status.
- Follow up on pending orders and support requests to ensure timely resolution.
- Support the operations and sales team in day-to-day administrative tasks as needed.
Requirements
- Currently pursuing or recently completed a diploma/degree in Business, Communications, Information Systems, or related fields.
- Excellent written and verbal communication skills.
- Strong attention to detail and ability to manage multiple tasks.
- Comfortable with tech tools and cloud-based software.
- Customer-focused mindset with a proactive approach to problem-solving.
Work Arrangement
- Intern is required to report onsite at our office for the first month of the internship for training and onboarding.
- Thereafter, the internship will be conducted remotely (Work From Home), unless otherwise required to be onsite for specific tasks or meetings.
What You’ll Gain
- Exposure to B2B communications and cloud telephony solutions.
- First-hand experience in customer support, order management, and operational processes.
- Opportunities to work closely with a lean and experienced team.
- A flexible hybrid working arrangement.
Related Job Searches:
- Company:
Brightline Communications Pte Ltd - Designation:
Business Sales & Operations Intern - Profession:
Telecommunications - Industry:
Retail / eCommerce - Location:
Downtown Core