Bocado – Sales Assistant

Bocado is a local gift shop based in Punggol. We carry products such as plush & wooden toys, kids accessories, home decor, stationery and party supplies including balloons, birthday candles and more.

Come join our team!

We are looking for a friendly and fun sales assistant to manage a gift shop selling toys, fashion accessories, home decor and party items in Punggol area.

Job Description

• Ensuring high levels of customer satisfaction by delivering excellent service.
• Ascertaining customer's needs and recommending and displaying items that meet these.
• Managing the point-of-sale processes.
• Ensuring maintenance of inventory accuracy and receiving shipments.
• Staying up to date on products, market and trends.
• Maintaining outstanding store condition and visual merchandising standards.
• Presenting products in-store in a way to attract customers and encourage sales.
• Providing regular reporting and feedback to management on VM performance and inventory flow.
• Resolving customer inquiries and requests and ensuring strong customer satisfaction.
• Escalating customer feedback as required.
• Well-versed in English (other languages is a plus)
• Friendly and fun attitude
• Able to do simple balloon arrangements (helium gas involved, training provided if no experience)
• Cashiering duties
• Able to work on your own (Open and close shop)
• Process online orders and prepare packages for mailing/shipping
• Any ad-hoc tasks that may be assigned as and when required