Biofourmis Singapore Pte Ltd – Clinical Trial Tech Support

At Biofourmis, we augment personalized health care using prescription digital therapeutics and disease management platform provide patients with affordable, effective health management solutions that personalizes and improves their experience and quality of care. Using mobile technology and wearable biosensors, our AI-empowered health analytics platform, Bbiovitals continuously personalizes user experience to optimize engagement and predicts exacerbation days in advance before a critical event. This dual-edged diagnostic precision and early intervention results in improved health outcomes, lowering the healthcare burden and costs.

Responsibilities

• Assist in conducting device clinical research projects safely in accordance to protocols.
• Assist clinical research coordinators to provide tech support and follow ups (including phone-calls)
• Able to perform troubleshooting on wearable device/mobile apps/mobile phones
• Assist in monthly inventory check and ensure device transfer to site accordingly
• Assist in device checking and mobile app testing prior to transfer
• Must be able to commit to ad hoc weekend monitoring & trouble shooting work, if necessary
• Provide device/mobile app training to clinical research coordinators or study members on site
• Dashboard monitoring and ensure data collection according to study protocol
• Work with software development team to resolve technical issues.
• Other Duties: Other duties as deemed necessary for the smooth execution of her/his duties or duties as assigned by Management and/or superior

Experience/Training

• At least 1 year working experience in clinical research or relevant technical field.
• A good understanding of mobile app interfaces and User Experience principles with a data-driven approach to project management.
• Proficiency in Ms Word, PowerPoint, and Ms Excel.

Education

• Diploma in any Life Sciences, Medicine, Project Management or Engineering equivalent. Equivalent experiences will be considered.

Skills

• Good written and communication skills for both English and Chinese
• Meticulous 
• Independent
• Team player