Beyond Rentals – Condition Monitoring Engineer

Beyond Rentals will be redefining how rentals transactions are done in the construction industry. We are on a journey to help our clients and supplier to be digital and data-driven with the help of our partners in this rental ecosystem. We provide autonomous robotics solutions for service and operational use

The role of Condition Monitoring Engineer is to use your knowledge to develop, operate and managed service for customer, involve Condition Monitoring data collection, analysis and reporting

Duties and Responsibilities

• To monitor customer equipment health status
• To provide remote troubleshooting support to resolve data collector issues
• To report fault codes and associated corrective maintenance recommendations - Collaborates with related stake-holders in customer's team (Operations, Engineering, Maintenance, etc)
• To produce a managed service report summary for customer in a routine basis (monthly, quarterly, yearly)
• To interface with the customer for the on-site delivery of Condition Monitoring services - Provide System Onboarding training to new customers
• Consults with OEM Technical Representative on system and fault code issues

Competencies 

• Analytic - ability to analyse the fault and technical problem / demonstrate attention to detail
• Problem solving - identifies and resolves problems in a timely manner / develops alternative solutions
• Communication - oral and written - speaks clearly and persuasively in positive or negative situations - ability to read and interpret written information
• Customer service - interact constructively and become a solution provider and an advisor for customer technical problem
• Continuous improvement - continuously looks for ways to improve and provide better solutions