We are a leading multi-platform professional beauty supplier that offers a wide range of products from equipment to cosmetic products. We are well-known for speedy delivery of high-quality products, which in turn enables salons to prosper. We are also one of the beauty industry’s largest wholesale website in Singapore. Currently, our total membership count exceeds 520,000 and we have showrooms in multiple cities. Our team is close-knitted, and our culture is informal with a flat hierarchy.
Join a leading beauty supplier from Japan with extensive growth plans in the region. This is a great opportunity for individuals passionate about revolutionizing the beauty industry. We offer a broad range of growth opportunities in areas of sales and marketing, client and customer servicing, e-commerce, inventory and logistics, presentation skills as well as business development.
Your Role
- Develop professional rapport with the clients and build positive brand loyalty.
- Provide continuous product education, demonstration and reinforce products’ benefits to customers.
- Provide post-sale customer service and ongoing customer relationship management. Follow up on leads.
- Manage and ensure operational excellence in all aspects of sales and operations.
- Manage showroom day-to-day activities which include servicing walk-in customers, handling inquiries and assisting them with their orders and purchases.
- Upkeeping of showroom, including display racks, price tags, restocking etc.
- Order processing including stock checking, order creation, packing of orders and tracking order fulfillment.
- Manage all incoming calls for sales and product-related inquiries on multiple communication channels.
- Work closely with internal departments to streamline processes to resolve customer issues.
- Contribute ideas and strategies to further develop the business and establish a strong client base.
- May be required to work one weekend day on a rotational basis when there are in-house seminars or workshops.
The Profile
- Minimally an O/A Level or diploma holder.
- Relevant sales and customer service experience. Candidate with a good track record in sales is highly preferred.
- Prior experience in the beauty industry (ie. lashes, nails, spas, hair salons etc.) will be advantageous.
- Pleasant and courteous with good interpersonal and communication skills.
- Adept at juggling multiple priorities and able to manage time effectively.
- Committed and self-motivated, a team player with a positive personality
- Conversant in English and Mandarin.
- Singaporeans and PRs.
Related Job Searches:
- Company:
Beauty Garage Singapore Pte Ltd - Designation:
Sales and Customer Experience Executive - Profession:
Sales / Retail - Industry:
Wholesale Trade - Location:
Bukit Merah