B2K Pet Care Pte Ltd – Sales & Merchandising Executive (B2B / Pet Retail) (Vehicle Provided)

We are seeking a motivated and results-driven B2B Outdoor Sales Executive to join our growing team. The Farming Sales Executive is responsible for managing and expanding relationships with existing clients. This role focuses on customer retention, account growth, and delivering exceptional service to maximize sales opportunities.

Key Responsibilities

1. Sales & Account Management 

• Manage and develop existing retail outlets to drive sales growth and strengthen customer relationships.

• Conduct regular outlet visits to maintain customer engagement, understand business needs, and identify sales opportunities.

• Drive sales growth through upselling, cross-selling, new product introductions, and promotional activities.

• Monitor customer purchasing patterns and utilise CRM data to recommend suitable products and increase sales revenue.

• Achieve assigned sales targets and identify opportunities to maximise account potential.

2. Retail Merchandising 

• Conduct regular merchandising visits to Pet Lovers Centre.

• Ensure products are neatly arranged, properly stocked, and displayed according to brand guidelines.

• Check that product labels, price tags, promotional wobblers, shelf talkers, and point-of-sale materials are correctly positioned and well maintained.

• Monitor product availability, shelf placement, and promotional displays to maximise product visibility.

• Identify and report out-of-stock items, damaged products, missing price labels, and merchandising issues.

• Coordinate with the relevant teams to address stock replenishment and display requirements.

• Provide merchandising updates and photographic reports when required.

3. Customer Relationship & Sales Support

• Build and maintain strong relationships with retail store managers, buyers, and existing customers.

• Address customer enquiries and resolve sales-related issues promptly.

• Communicate product updates, promotions, and new launches to customers.

• Follow up on outstanding payments and ensure timely collection.

4. Sales Reporting & Performance Monitoring

• Track sales performance and identify opportunities for growth across assigned accounts.

• Maintain accurate customer records, outlet visit reports, and CRM information.

• Monitor competitor activities, product placement, and market trends.

• Provide regular updates on sales achievements, merchandising activities, and customer feedback.

Requirements:

• Minimum GCE 'O' level certificate
• 1+ years in sales or key account management (B2B preferred)
• Strong communication and negotiation skills
• Bilingual in English and Mandarin to effectively serve our Mandarin-speaking customers.
• Proficient in Microsoft Excel
• Good interpersonal skills
• Target driven personality
• Class 3/3A Singapore license is required

What We Offer:

• Competitive salary and high performance-based incentive & commission
• Career development opportunities
• Recognition and rewards
• Vehicle + fuel + cash card all provided