Aventis Graduate School Pte. Ltd. – Customer Success Executive

At Aventis, we aim to inspire learning and empower a smarter workforce through training and education. As a Certified Great Place to Work organization, we strive to make a positive impact on our staff, stakeholders and our customers. Be empowered and embark on a purpose-driven career, come experience our fun, dynamic and continuous learning environment. Choose from our exciting suite of career opportunities 

Roles & Responsibilities:

• Customer Retention and Growth through managing relationship with customers to maintain overall customer health and growth.
• Customer Satisfaction and Advocacy to convert customers to advocates.
• Organize and orchestrate cross functional resources to proactively engage in helping customer business success.
• Drive customer participation and attendance in business related events/webinars or other promotive activities.
• Participate in onboarding activities and product demonstrations post purchase.

Requirements:

• Diploma or bachelor’s degree (fresh diploma/ degree candidates are welcome to apply)
• Positive and Customer-centric service mindset
• Strong administration, analytical and organisational skills, with a systematic approach to problems.
• Self-driven, able to work independently as well as a good team player.
• Experience with Customer Success, Client Relations, Professional services will be beneficial.