At Ease Pte Ltd – Customer Service Intern

Established and trusted since 2014, At Ease has been a cornerstone of Bukit Timah community for years earning the trust and loyalty of our customers through consistent, high-quality service. Our longevity speaks to our stability and commitment to excellence, making us a go-to destination for wellness.

We pride ourselves on maintaining a clean and welcoming environment.  This dedication to upkeep coupled with our excellent customer satisfaction are reflected in our impressive 4.9-star google review rating. Customers appreciate our professional and well-trained staff and rejuvenating environment that we provide. Indeed, we have been a staple for high service and quality massages.

• Greet and assist customers in person, over the phone, and via email in a positive and professional attitude.
• Take an extra mile to engage customers.
• Ensure a welcoming and professional atmosphere.
• Handle inbound and outbound calls, addressing customer inquiries and concerns in a professional and timely manner.
• Provide information about services and promotions.
• Schedule appointments.
• Maintain accurate records and handle point of sale transactions.
• Collaborate with colleagues to deliver seamless service.
• Adhere to privacy regulations and industry standards.