ASUS Global – Customer Service Executive (Logistic / Supply Chain)

ASUS Global
Customer Service Executive (Logistic / Supply Chain)
Date Listed
23 May 2023
Job Type
Entry Level / Junior Executive, Experienced / Senior Executive
Job Period
Immediate Start, Permanent
Admin / Secretarial
Wholesale Trade
Location Name
Changi Business Park Central 1, Singapore
Changi Business Park Central 1, Singapore
Allowance / Remuneration
$2,400 - 3,500 monthly
Company Profile

About ASUS:

ASUS is a multinational company known for the world’s best motherboards, PCs, monitors, graphics cards and routers and driven to become the most-admired innovative leading technology enterprise. With a global workforce that includes more than 5,000 R&D professionals, ASUS leads the industry through cutting-edge design and innovations made to create the most ubiquitous, intelligent, heartfelt and joyful smart life for everyone. Inspired by the In Search of Incredible brand spirit, ASUS won thousands of prestigious awards in 2018 and ranked as one of Forbes’ Global 2000 Top Regarded Companies, Thomson Reuters’ Top 100 Global Tech Leaders and Fortune’s World’s Most Admired Companies.  

Job Description

Job Description

  • To ensure a smooth and accurate order fulfillment and logistics management for overseas distributor.
  • Plan and submit demand to in-house system. Raise PI (proforma invoice) based on allocation received.
  • Generate and issue weekly account statement. Liaising with Sales to ensure timely collection of customer payment.
  • Arrange delivery based on different inco-terms, assist company in delivery cost controls, prepare export documents such as BL, commercial invoices and packing list.
  • Closely monitoring shipment status from worldwide manufacturing sites, update stakeholders on delivery schedule and ensure all deliveries are smoothly made.
  • Prepare and process shipment for letter of credit (LC), arrange export documents and ensure data accuracy and present LC documents on time. Monitoring transactions and follow until payment received.
  • Thorough and regular refund/rebate document preparation. Ensure accuracy and timely process of the rebate documentation.
  • Actively liaise with customers and Sales team to provide logistics and order supports.
  • Ensure customers’ requests and enquiries are fulfilled in a prompt action.
  • Aggressively follow up and be proactive in provide extended support to both internal and external teams.
  • Any other tasks as and when assigned by the management.

Job Requirement:

  • Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma in Supply Chain/Business Admin or relevant.
  • 1 year(s) of working experience in the related field is required for this position.
  • Junior Executives specializing in Supply Chain/Logistics, Clerical/Administrative Support, Customer Service or equivalent.
  • Candidates with no experience are welcome too
This position is already closed and no longer available.  You may like to view the other latest internships here.

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