ASM Web Tech Pvt Ltd – Avaya L1 Engineer

Client, is a leading provider in Enterprise Communication & Customer Experience Management Solutions.
We offer state-of-the-art Network Solutions for the organizations across the industry verticals. Our expertise covers Consulting, Designing, Implementing, Training & Support for all sort of Communication and CX Management Solutions.
Since its inception, Client has been a growing as a family of highly skilled & experienced Technical Professionals of 500+ serving a large no of customers from all corners of the world, including Fortune 100 & Fortune 500 companies.

• Resource should be flexible for working with 24/7 availability.
• Resource should be flexible for the on-site visit at customer places and travel outside Singapore if required.
• Good quality of communication skills (English) and skills on MS office.
• Installation and Maintenance of Avaya Solutions remotely or on-site.

  
  Maintenance of Avaya solutions at Customer Premises remotely or on-site.

  Utilizes remote and on-site diagnostic, and resolution tools, documents and capabilities to resolve the implementation, configuration, migration, and operational issues on Avaya projects.

  Work closely with PM’s and TDL’s.

  Hand over the project to customers and later to the service team, with good quality of communication, documentation and knowledge transfer.

  Develop and maintain of all project related documentations