We value diversity and are committed to creating an inclusive environment for all employees. Our meritocratic approach ensures that your contributions and skills will be recognised and rewarded. Join us in shaping the future of our establishment while enjoying a healthy work-life balance in Singapore's dynamic F&B scene.
The Service Crew / Barista will provide exceptional guest service in a hotel restaurant setting, ensuring a memorable dining and beverage experience. This role combines F&B service, coffee preparation, and operational support while upholding the hotel’s standards of quality, hygiene, and hospitality.
Key Responsibilities
Guest Service & Hospitality
Welcome guests warmly and provide professional, friendly service.
Take orders accurately and assist guests with menu selections.
Handle guest inquiries, special requests, and complaints with professionalism.
Ensure guests have an enjoyable dining and beverage experience.
Barista / Beverage Service
Prepare and serve high-quality coffee, tea, and other beverages according to hotel standards.
Maintain espresso machines, grinders, and brewing equipment in clean, good working condition.
Suggest beverage pairings and upsell menu items when appropriate.
Monitor coffee inventory and communicate supply needs to supervisors.
Food & Operational Support
Serve food and beverages promptly and efficiently.
Assist in setting up and clearing tables, maintaining cleanliness and orderliness of the restaurant and service areas.
Support opening and closing procedures, including restocking supplies.
Handle POS transactions accurately and process payments when required.
Compliance & Standards
Follow hotel SOPs, health, hygiene, and food safety protocols.
Maintain personal grooming and professional appearance according to hotel standards.
Adhere to service quality and brand standards at all times.
Teamwork & Other Duties
Work closely with kitchen, bar, and restaurant teams to ensure smooth operations.
Assist in training junior staff or new team members when required.
Perform ad-hoc duties as assigned by supervisors or management.
Requirements
Previous F&B or hospitality experience preferred; barista experience highly desirable.
Knowledge of coffee brewing techniques, espresso machines, and beverage preparation.
Excellent communication and interpersonal skills.
Service-oriented attitude with a positive, friendly, and professional demeanor.
Ability to work in a fast-paced environment, including shifts, weekends, and public holidays.
Team player with good organizational and multitasking skills.
Related Job Searches:
- Company:
Antler & Ember - Designation:
Service Crew / Barista - Profession:
Food Services / F&B - Industry:
Food Services / F&B - Location:
Rochor