Amara Singapore – Guest Service Executive / Manager

TAKE FLIGHT WITH US, JOIN AMARA SINGAPORE

Amara is a recognised brand name in hotels, properties, specialty restaurants and food services.

Our vision is to recognised as a leading Asian integrated lifestyle group with premium brands that exude the value, quality and style of our product offerings, and a warm and personalised service that goes beyond the expectations of our customers.

At Amara Singapore, we regard our people as our greatest asset and are dedicated to nurturing talents to realise their full potential.

Our people are our most valuable asset. Due to our company expansion, we are inviting self-motivated and dedicated individuals to join our vibrant organization with high growth potential.

Join us not just for a job but for an enriching career!

• Greet and welcome guests upon arrival.
• Register guests into the computer, verifying reservation, address, and credit information.
• Responsible for checking in guests such as registering and assigning rooms to guests.
• Issues access card and escorts guest to their room.
• Manages guests’ accounts and information availability in the system.
• Process guest’s folios, collects payment, deposit and to assists with currency exchange
• Handles guest queries pertaining to facilities, services, and registration etc.
• Handles and records guest comments and complaints, and refer issues to duty manager when necessary.
• Responsible and accountable for handling and cash.

REQUIREMENTS:

• Minimum 1 year of Front Office experience in a service industry will be an advantage for supervisory positions.
• Customer Oriented
• Knowledge of Microsoft Office eg. MSWord and MS Excel.
• Good coordination skills, meticulous, organized, neat and diligent.