AllSense Pte Ltd – Account Manager / Account Executive (Client Servicing)

Company
AllSense Pte Ltd
allsense.com.sg
Designation
Account Manager / Account Executive (Client Servicing)
Date Listed
25 Jun 2018
Job Type
Entry Level / Junior Executive, Experienced / Senior Executive
Full/Perm
Job Period
From Aug 2018, Permanent
Profession
Customer Service / Communications, General Management, Manufacturing
Industry
Others, Retail / eCommerce
Location Name
2 Alexandra Road, #02-04 Delta House, Singapore 159919
Allowance / Remuneration
$2,000 - 2,800 monthly
Company Profile

At AllSense, we design multisensory products and experiences that emotionally activate brands. From airport, banks, corporate offices to museums, our work represents a diverse range of clients.

Our lab is a catalyst for talented artists and scientists who help us bring to fruition even the most impossible of ideas.

Become part of a passionate, innovative and exciting team.

The role requires you to build and manage relationships by understanding our customer’s business objectives. You will champion sales and growth strategy while aligning with critical sales and business objectives. You will identify opportunities and build credibility with customers and colleagues. The ability to utilise your product knowledge to deliver the highest possible value proposition on behalf of our customers will be treated in high regard

You will increase overall performance of AllSense by forging strong customer relationships and new customer partnerships. You will develop and maximise AllSense presence and market share in designated accounts and industries.

The chosen candidate will be responsible for handling a portfolio of local clients, running the day to day relationship of assigned accounts as well as actively hunting for growth opportunities (reporting to the VP, Marketing & Sales and Account Director).

Job Description

JOB RESPONSIBILITY

  • Manage a portfolio of client accounts by building and developing positive relationships often through regular face-to-face contact and meetings, being the main point-of-contact
  • Leverage existing product knowledge to build and maintain credibility with clients, identify gaps and recommend solutions
  • Increase retention rates and reduce churn
  • Maintain and achieve revenue objectives for assigned account representative(s)
  • Establish AllSense as the preferred vendor and prospect for new business using a variety of sales and research methodologies
  • Orchestrate other AllSense marketing and sales resources to meet customer needs and maximize sales effectiveness.
  • Identify new opportunities to grow revenue within existing accounts
  • Negotiate contract terms with clients in accordance with organisation’s policies and liaise with technical support staff regarding technical solutions and support issues
  • Stay informed about the evolving competitive business landscape in order to spot trends, identify new opportunities and build credibility with our clients 
  • Provide timely management reports on sales efforts and revenue forecasts
  • Coordinate with Technical, Operations, Finance and Marketing departments

JOB REQUIREMENT

  • Possess a University degree, preferably in business or building management
  • Prior Sales experience is a plus - at least 2 - 5 years’ sales experience (fragrance/beauty product, media/events, hospitality, retail, building and architecture, consulting, networking) with proven track records
  • Candidate with less experience can be considered for Account Executive position
  • Proven ability to meet and exceed performance expectations
  • A positive “can-do” attitude and a desire to grow in all regards
  • Proven communication skills to maintain relationships with all levels within an account
  • Demonstrated ability and maturity to interact with both internal/external senior level
  • Approachable with strong interpersonal skills in attending to customers’ needs
  • Outgoing and gregarious, can effectively work alone and pull together as part of a team when required
  • Able to work independently to deliver key financial targets 
  • Possess Client Service and Relationship Management skills
  • Excellent communication and presentation skills
  • Comfortable with a fast pace, changing environment
  • Product training will be provided
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