Alangkaar Bridal Studio – Office Administrative Assistant

Job Title: Office Support Assistant 

Location: Alangkaar Weddings (Singapore - Little India )

Job Type: Full-Time Working 

Days: Tuesday to Sunday

Job Overview: Alangkaar Weddings is seeking a dynamic and versatile Office Support Assistant to join our team. This role is crucial in ensuring the smooth operation of our wedding events, photoshoot, gown rental, and decoration services. The ideal candidate will be highly organized, possess excellent communication skills, and be adept at managing multiple tasks in a fast-paced environment.

Key Responsibilities:

Content Creation:

Create and edit engaging social media content, including TikTok and Instagram videos, showcasing behind-the-scenes activities, events, and promotions. Develop a content calendar and ensure regular posting on various social media platforms.

Album and Frame Assistance:

Collaborate with photographers to assist clients in selecting albums and frames. Perform basic photo editing and arrangement for albums using software.

Supplier Coordination:

Liaise with suppliers for various event essentials like attire and decorations. Maintain and regularly update a database of supplier contacts and contracts.

Event Support:

Assist in various aspects of event management, including decoration, photography, and videography. Handle logistics and equipment management for wedding shoots and other events.

Equipment Management:

Ensure equipment readiness for events, based on a checklist. Manage equipment care, maintenance, and inventory.

Post-Event Activities:

Oversee the proper transfer and backup of event photos and videos. Assist in photo selection and client meetings post-event.

Decoration and Coordination:

Aid in selecting and setting up items for event decoration. Coordinate with on-site workers for event setups.

Administrative Duties:

Perform various office and errand tasks for the executive team. Handle routine administrative tasks, including emails, document management, invoice creation, and customer follow-up.

Communication and Coordination:

Manage internal communications, group chats, and online customer follow-ups. Schedule and plan meetings, ensuring effective team communication.

Client Relationship Management:

Act as a primary point of contact for client inquiries. Manage client records and communication follow-ups.

Financial Management:

Assist in budgeting, bookkeeping, and financial documentation. Process payments and track expenses.

Marketing and Promotional Activities:

Contribute to marketing strategy meetings and campaigns. Assist in organizing promotional events.

Training and Development:

Engage in skill development sessions. Facilitate training of new staff on office procedures.

Compliance and Quality Control:

Ensure adherence to industry standards and company policies. Maintain quality control in business operations.

Handling Online Inquiries:

Respond to inquiries and provide detailed service information. Update and maintain client interaction records.

Appointment Management:

Schedule and manage client appointments. Send confirmations and reminders.

Customer Service and Problem Resolution:

Address customer complaints and collaborate for resolutions.

Data Entry and Record Keeping:

Maintain accurate data and client databases.

Executive Assistance to the Director:

Support the director in communication, meetings, and calendar management.

Sales and Marketing Support:

Assist in sales strategies and participate in marketing campaigns.

Team Coordination:

Facilitate smooth coordination between departments during events.

Quality Assurance:

Ensure customer service aligns with company standards and gather feedback for improvement.

Qualifications and Skills:

Bachelor’s degree in Business Administration, Communication, or related field (preferred). 

Proven experience in an administrative or office support role. 

Excellent verbal (English & Mandarin) and written communication skills. 

Proficiency in social media platforms and content creation tools. 

Strong organizational and multitasking abilities. 

Ability to work independently and as part of a team. 

Knowledge of office management systems and procedures. 

High level of attention to detail and problem-solving skills.

What We Offer:

A dynamic and supportive work environment. Opportunities for professional growth and development. Competitive salary and benefits package.