AImazing Pte. Ltd. – Relationship Management Intern

AImazing Pte. Ltd. aimazing.sg
$600 - 1,000 monthly Intern/TS
This position is already closed
Date Listed
25 Mar 2021
Experience Level
Entry Level / Junior Executive
Profession
Customer Service / Communications
Industry
Computer and IT
Job Period
From Jul 2021, For At Least 4 Months
Location Name
Ayer Rajah Crescent, Singapore
Address
Ayer Rajah Crescent, Singapore
Map
Company Profile
Aimazing (eɪ-ʌɪ-meɪzɪŋ) is an end-to-end data-driven marketing and analytics solution with a presence in Singapore, Malaysia, Taiwan and the Philippines that leverages on the power of data to help businesses know and reach customers both online and offline through a deeper understanding of their target audience. Our solution allows merchants to acquire new customers and engage with regulars. As Aimazing continues to grow, one thing remains the same; Our mission to propel merchants and their business to greater heights!


www.aimazing.co


Job Description

Relationship Management Intern (Jul'21 - Dec'21)


Responsibilities:

  • Develop, manage and maintain a good relationship between AImazing and clients (existing & potential).

  • Handling customers’ inquiries promptly through various channels.

  • Clarifying customers’ inquiries to understand their needs/issues and provide a solution.

  • Ensuring customer satisfaction.

  • Managing a good record of customer interactions, comments, and complaints from clients/customers.

  • Conflict Resolution – Quickly assesses escalated problems from clients, takes ownership, and takes steps to normalize relationships or resolve issues.

  • Other ad-hoc or project-based customer experience-related tasks as required.

 

Requirements:

  • Undergraduates from any discipline are welcome to apply!

  • A lateral thinker and creative problem solver with strong attention to details

  • Well organized, patient, and customer-oriented.

  • Demonstrate negotiation skills.

  • No experience but a keen interest in starting a career in the Customer Success/Relationship Management line are welcomed!

 

What we offer:

 

  • Steep learning curve

  • A vibrant and international team

  • Open working culture (Your opinions are all valued!)

  • Responsibility from day one in a fast-growing and global company

This position is already closed and no longer available.  You may like to view the other latest internships here.

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