Relationship Management Intern (Jul'21 - Dec'21)
Responsibilities:
Develop, manage and maintain a good relationship between AImazing and clients (existing & potential).
Handling customers’ inquiries promptly through various channels.
Clarifying customers’ inquiries to understand their needs/issues and provide a solution.
Ensuring customer satisfaction.
Managing a good record of customer interactions, comments, and complaints from clients/customers.
Conflict Resolution – Quickly assesses escalated problems from clients, takes ownership, and takes steps to normalize relationships or resolve issues.
Other ad-hoc or project-based customer experience-related tasks as required.
Requirements:
Undergraduates from any discipline are welcome to apply!
A lateral thinker and creative problem solver with strong attention to details
Well organized, patient, and customer-oriented.
Demonstrate negotiation skills.
No experience but a keen interest in starting a career in the Customer Success/Relationship Management line are welcomed!
Steep learning curve
A vibrant and international team
Open working culture (Your opinions are all valued!)
Responsibility from day one in a fast-growing and global company
Related Job Searches:
- Company:
AImazing Pte. Ltd. - Designation:
Relationship Management Intern - Profession:
Customer Service / Communications - Industry:
Computer and IT - Location:
Queenstown