Our Client a renowned Japanese department store group known for its premium retail offerings, exceptional service, and elegant shopping experience. Founded in Kyoto, Japan in 1831,one of Japan’s most prestigious retail brands, with flagship stores in major cities such as Tokyo, Osaka, and Kyoto, as well as international locations including Singapore, Shanghai, and Bangkok.
Customer Service Associate (Retail) / Up to $3k
Key Responsibilities
Greet and assist customers with a friendly and professional demeanor.
Handle customer inquiries, complaints, and feedback promptly and effectively.
Provide product information and recommendations to enhance the customer experience.
Assist with sales transactions, including operating the POS system and processing returns/exchanges.
Support promotional campaigns, in-store events, and seasonal displays.
Collaborate with team members to achieve sales targets and service KPIs.
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- Company:
Aeon Search Consulting Pte Ltd - Designation:
Customer Service Associate (Retail) - Profession:
Customer Service / Communications - Industry:
Consultancy - Location:
Central Area