ACM Research Pte Ltd – Field Service Engineer

Founded in 1998 in Silicon Valley, ACM Research, Inc. provides wet processing technology and systems targeted to semiconductor IC manufacturing and wafer-level packaging applications. Known for its expertise in ultra-low-K dielectric and copper integration, the company has developed cleaning technologies like SAPS* and TEBO* megasonic cleaning for advanced semiconductor devices. ACM Research expanded to Asia in 2006 with a subsidiary in Shanghai, offering complete R&D, engineering, and manufacturing operations. The company delivers high-throughput solutions for IC and advanced WLP applications.

Job Responsibilities

● Responsible for providing quality repair and preventive maintenance services of company equipment at customer sites.

● May own or take part in installations or relocations of customer equipment and perform start-up and qualification procedures.

● Troubleshoot equipment problems and conduct diagnostic procedures to isolate problems and take steps to minimize downtime or system interruptions and eliminate equipment malfunctions.

● Determine corrective actions required and escalate for assistance and prompt resolution.

● Remain up to date on equipment/tools through appropriate training, manuals, factory periodicals and other relevant materials.

● Execute project action items and other related duties as assigned.

● Employment type - Full time.

Other Job Responsibilities

Leadership:

● May Provide on-site instruction to sub-contractors, co-workers, and customers.

Customer Relations:

● Professionally represent the company to the customer.

● Be committed to customer satisfaction and develop good customer relations by maintaining high professionalism standards of conduct.

● Shadow more experienced engineer at customer site as needed.

Minimum Qualifications

● B.S degree or Diploma in electronics, engineering, or other applicable field of study with +2 years of relevant experience. Fresh graduates are encouraged to apply

● Work experience in clean room environment, wearing clean room garments and appropriate personal protective safety equipment.

● Experience in Microsoft Office Suite and data analysis tools.

● Complete assignments with attention to detail and high degree of accuracy.

● Establish and maintain cooperative working relationships with co-workers and customers.

● Adhere to customer rules and policies regarding worksite behavior and safety.

● Able to travel internationally when required.

● Only Singaporean and Singapore Permanent Resident need to apply.

Preferred Qualifications

● Fluency in Mandarin is a bonus.