ComfortDelGro Corporation Limited – Group IT Helpdesk Intern

ComfortDelGro is one of the largest land transport companies in the world with a global workforce, a global shareholder base and a global outlook.

The Group was formed on 29 March 2003 through the merger of two land transport companies – Comfort Group and DelGro Corporation. Both had started out in the 1970s and had, by the time of the merger, grown to become successful listed land transport companies.

Following the merger, ComfortDelGro has expanded significantly and now operates in seven countries and has a global fleet of about 34,000 vehicles.

ComfortDelGro’s businesses include bus, taxi, rail, car rental and leasing, automotive engineering services, inspection and testing services, driving centers, non-emergency patient transport services, insurance broking services and outdoor advertising. 

The selected intern will be guided to support end user issues and Projects in the following areas:

1. IT Helpdesk Support

 • To provide technical support: answering support queries either onsite or remotely or ticketing system 

• To maintain a high degree of customer service for all support queries and adhere to all service management principles 

• To perform incident first response checks and reporting for compromised systems 

• To perform proprietary hardware status and health checks 

• To perform Microsoft and 3rd party security patches update 

• To perform authorized Company applications installation and configuration 

2. Projects 

• Windows 10 OS upgrade to Windows 11 OS 

• To perform tech refresh on replacement of devices 

• To perform agent installation of Unified Endpoint System