- Date Listed
- 16 Sep 2026
- Experience Level
- Entry Level / Junior Executive
- Profession
- Customer Service / Communications
- Industry
- Human Resources
- Job Period
- Flexible Start, Permanent
- Location Name
- Airport Boulevard, Changi Airport (SIN), Singapore
- Address
- 60 Airport Blvd., Singapore 819643
- Map
- Company Profile
A Singapore-headquartered aviation services company and one of the world’s largest air cargo handling providers, as well as Asia’s leading airline caterer.
The company provides a wide range of services across three main business areas:
- Air Cargo – Cargo handling, freight and logistics support.
- Ground Handling – Passenger services, ramp operations, baggage handling, aircraft cleaning and other airport support services.
- Food Solutions – Airline catering, food production and food distribution.
The company has a strong presence at Singapore Changi Airport and also operates internationally, supporting airlines and aviation customers across multiple countries.
For candidates interviewing for operational positions, it is important to understand that the company operates in a fast-paced aviation environment, where safety, teamwork, punctuality, operational efficiency and service standards are important.
- Job Description
Why Join Us?
- $5,000 Sign-On Bonus
- AWS + Attractive Variable Bonus
- Shift Allowance Provided
- Transport Provided for Odd Hours
- Work at Changi Airport
- Clear Career Progression Path
- 6 Days Work Week (Subject to flight schedule)
- Salary range from $1,800 to $2,500
What We’re Looking For
- Diploma holders (any discipline)
- Minimum 2 years of customer service experience
- Comfortable with rotating shifts (6-day work week)
- Strong communication and interpersonal skills
- Service-oriented, energetic, and customer-focused personality
No Aviation Experience? No Problem!
We provide:
- Comprehensive structured training
- Mentorship from experienced aviation professionals
- Hands-on learning in a dynamic airport setting
- Exposure to international airlines and passengers
What You’ll Do
- Deliver warm, professional service at check-in and departure gates
- Assist passengers with travel documentation and flight inquiries
- Provide personalised support for special assistance passengers
- Perform system transactions and support premium lounge services
- Represent the airline with professionalism and confidence
Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.
Kuan Mei Yang
Registration Number: R24124509
EA License No: 06C2859 (MCI Career Services Pte Ltd)
- Application Instructions
-
Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON or email the updated resume to miya@mci.com.sg
By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.
https://www.mci.com.sg/wp-content/uploads/2025/09/MCI-Job-Applicant-Data-Protection-Notice.pdf
**We regret to inform that only shortlisted candidates would be notified.Agent Note This position is posted on behalf of a client by a third party agent.
Related Job Searches:
- Company:
MCI Career Services Pte. Ltd. - Designation:
Passenger Service Agent (Airport) - Profession:
Customer Service / Communications - Industry:
Human Resources - Location:
Changi