Mama Shelter Singapore – Marketing & Events Intern

Key Responsibilities

Marketing & Content Creation

• Assist in planning and executing marketing campaigns.
• Create engaging content for Instagram, TikTok, Xiaohongshu, LinkedIn and other digital platforms.
• Capture photos and videos of hotel facilities, dining experiences, events and guests (where appropriate).
• Edit short-form videos and social media content using tools such as CapCut, Canva or Adobe Express.
• Prepare weekly content calendars and assist in scheduling posts.
• Monitor social media engagement and community interactions.

Events & Programming

• Support the planning and execution of hotel events, rooftop activations, themed parties, dining promotions and community programmes.
• Coordinate event logistics before, during and after each event.
• Liaise with internal departments to ensure smooth event operations.
• Assist in vendor coordination, guest registration and event setup.
• Prepare post-event reports, guest feedback and performance summaries.

Partnerships & Business Development

• Research potential brand collaborations, influencers and lifestyle partners.
• Assist in coordinating media visits, influencer stays and promotional partnerships.
• Maintain partnership databases and marketing contact lists.
• Support outreach to community groups, corporate partners and event organisers.

Guest Experience

• Engage with guests during events to enhance the overall experience.
• Collect guest feedback and identify opportunities for service improvement.
• Support promotional activities that increase guest participation and revenue.

Administrative Support

• Maintain marketing assets and digital libraries.
• Assist in preparing presentation decks and promotional materials.
• Track campaign performance and prepare simple reports.
• Support other marketing and special projects as assigned.

Requirements

• Currently pursuing a Diploma or Degree in Marketing, Communications, Hospitality, Business, Media or a related discipline.
• Passionate about hospitality, lifestyle brands and events.
• Strong written and verbal communication skills.
• Creative mindset with an eye for aesthetics and trends.
• Comfortable appearing in social media content when required.
• Familiar with Instagram, TikTok and other social media platforms.
• Basic knowledge of Canva, CapCut or Adobe Creative Suite is an advantage.
• Photography and videography skills are a plus.
• Organised, proactive and able to multitask in a fast-paced environment.
• Able to work evenings, weekends or public holidays when supporting events.

Preferred Qualities

We are looking for someone who is:

• Outgoing and confident
• Creative and curious
• Positive and energetic
• Detail-oriented
• Self-motivated
• Passionate about creating memorable guest experiences

What You'll Gain

• Real ownership of marketing campaigns and events.
• Opportunity to build an impressive portfolio of content and campaigns.
• Exposure to an internationally recognised lifestyle hospitality brand.
• Mentorship from experienced hospitality professionals.
• Hands-on experience in hotel operations, marketing and event management.
• Networking opportunities with brands, media, influencers and industry partners.

If you enjoy creating content, meeting people and bringing exciting ideas to life, we'd love to have you join the Mama Gang.