AEON Search Consulting Pte Ltd – Department Manager

Department Manager (Retail: Ladies) / Up to $6.5k

Merchandising and Market Research

• Devise and implement sales and merchandising plans and strategies to achieve sales, stock and profit targets of the department.
• To maximize sales and minimize losses through the proper management of staff, merchandise and space of department.
• Manage and control buying budgets, merchandise mix and stocks.
• Enhance online store sales by extending and maximizing the synergy effect with our physical store.
• Forecast and analyze fashion and demand trends, explore and recommend new merchandise mix and suppliers.
• Plan and develop effective and efficient sourcing and procurement systems, source and procure merchandise.
• Conduct market survey, research trade information and analysis on competitors’ stores.
• Negotiate with vendors / suppliers for most favorable terms and conditions and to plan major vendor programs in important growth areas.
• Plan and execute renovation plan/s for department.

Business / Sales and Cost Management

• Management of day-to-day business plans and sales operations of department.
• Effective management / control of operating expenses (including manpower expenses).
• Support sales floor operations (during operation hours) and to lead and motivate staff and promoters to carry out their duties effectively and efficiently in order to achieve sales, profits and stock targets.
• Prepare and analyze sales / profits / stock reports; prepare budget reports and any other records required by the company.

Advertising and Promotions Events / Merchandise Presentation

• Prepare and execute advertising and promotion plans, budget and schedules based on sales plan.
• Enhance merchandise presentations (display).
• Embrace digital marketing for better customer engagement and business growth for physical store and online store.

Staff Management & Customer Service

• Prepare and execute manpower plans; to check and approve department’s monthly staff roster; to ensure optimal management of manpower strength/effective manpower planning.
• Conduct On-The-Job training - ensure that all staff and promoters provide the highest level of service to customers; adhere to company policies, rules and regulations; behave according to business etiquette and standards set by the company; are properly dressed and groomed.
• Any other job-related duties as and when assigned by the company