Snaphunt Pte Ltd – Lead Broker

Responsibilities

• Leading and mentoring a team of enablement executives, providing coaching, development, and performance oversight.
• Driving broker operations across documentation, renewals, endorsements, and portfolio management with precision and efficiency.
• Partnering with brokers, underwriters, and cross-functional teams to coordinate complex treaty or P&C cases and ensure seamless delivery.
• Building and refining operational frameworks that standardize processes and elevate overall service quality.
• Managing high-value documentation workflows, ensuring accuracy, compliance, and timely execution across all broking activities.
• Implementing process improvements, identifying gaps, and elevating team productivity through smarter workflows and automation.
• Overseeing onboarding for new brokers and team members, including training materials, templates, and operational guides.
• Leveraging data, technology, and productivity tools to enhance reporting, decision-making, and operational visibility.
• Ensuring strong collaboration with technical, administrative, and operations teams to maintain alignment and service excellence.

Ideal Profile

• You have at least 6 years of experience within reinsurance, treaty, or P&C broking operations, ideally gained at an international broker.
• You bring a strong background in complex broking workflows, portfolio structures, and client servicing standards.
• You have proven leadership experience and enjoy mentoring, guiding, and holding teams accountable to high performance.
• You are hands-on and comfortable balancing operational detail with strategic oversight.
• You are structured, detail-oriented, and meticulous about documentation, compliance, and renewal accuracy.
• You are an effective communicator who collaborates confidently with brokers, clients, underwriters, and internal partners.
• You have solid analytical and reporting skills, with proficiency in Excel, Word, and collaboration tools, plus exposure to AI or Copilot tools.
• You are improvement-driven, curious, and constantly looking for smarter ways to enhance processes and team output.
• You remain calm under pressure and lead by example, maintaining delivery quality even in fast-moving environments.

What’s on Offer?

• Lead a critical operational and broking function that directly influences client outcomes and business performance.
• Shape the team’s culture, workflows, and execution standards in a high-visibility leadership role.
• Join an environment that values collaboration, ownership, and continuous improvement.
• Drive operational excellence while contributing to a modern, scalable broker support model.

Ref: DARX7WGIBC