Young Men’s Christian Association of Singapore – Assistant, Human Resources (1 Year Contract)

JOB SUMMARY
The Assistant provides administrative and coordination support to the Human Resources Department, with a primary focus on Compensation & Benefits operations. This role supports the administration of employee benefits, payroll-related matters, HR systems, statutory compliance, and reporting, while also contributing to broader HR operations and projects. The incumbent ensures accuracy, confidentiality, and timely service delivery to support both employees and stakeholders.

JOB RESPONSIBILITIES

• Source and manage corporate programs, including vendor sourcing, negotiation and ongoing relationship management.

• Respond promptly and professionally to internal and external stakeholders, addressing queries and providing accurate information.

• Verify, process, and administer employee benefit claims and entitlements.

• Administer and maintain accurate leave management records.

• Manage insurance-related claims, including processing claims, filing incident reports with MOM, submitting monthly employee listing to insurance brokers, and supporting insurance plan renewals.

• Provide administrative support for employee awards and recognition processes.

• Manage and administer statutory funding schemes, including grants and foreign worker levy matters.

• Administer and maintain all modules within the Human Resources Management System (HRMS), serving as the primary liaison with the HRIS vendor for system issues, enhancements, and ongoing maintenance, while ensuring strict compliance with access controls and data security protocols.

• Support HRMS-related projects, including system enhancement, testing and implementation activities.

• Generate, prepare and anaylse HR reports, including payroll, headcount, attrition, overtime, leave reports, etc.

• Maintain and provide accurate employee data to support external programs, statutory submissions, and employee benefits administration.

• Participate in surveys and statutory submissions to MOM and other relevant authorities, ensuring timely, accurate, and compliant reporting.

• Verify and support payroll-related matters, ensuring accuracy, timeliness, and strict confidentiality and serve as backup for payroll processing.

• Perform general administrative duties, including procurement of pantry supplies and stationery, distribution of letters, and processing of name cards and invoices.

• Support and participate in HR projects and initiatives as assigned, contributing to effective planning, execution, and successful completion.
  
  

JOB REQUIREMENTS

• Fresh Diploma from Polytechnic in Human Resource Management, Business Administration, or a related discipline with 2 to 3 years of relevant experience in a similar HR role.

• Sound working knowledge of the Employment Act and established human resource practices.

• Good to have hands-on experience with HRMS, with the ability to effectively utilise HR systems for operational administration and reporting. 

• Proficient in Microsoft Office applications, particularly Excel (including Pivot Tables and VLOOKUP), as well as PowerPoint, Word, and Forms.

• Demonstrates the highest standards of integrity, professionalism, and confidentiality in handling sensitive information.

• Good verbal and written communication skills in English, with a professional and articulate manner.

• Strong interpersonal skills, with the ability to engage confidently and effectively with stakeholders at all levels.

• Able to work independently with minimal supervision, as well as collaboratively within a team environment.

• Meticulous, timeline-driven, and eager to learn, with a commitment to delivering high-quality outcomes.

• Proactive, self-motivated, detail-oriented, and well-organized, with a strong sense of initiative and a positive working attitude.