UOL Somerset Investments Pte Ltd (trading as Pan Pacific Serviced Suites Orchard)
Enjoy modern comfort in the heart of Singapore’s prime shopping belt, Orchard Road. At Pan Pacific Serviced Suites Orchard, Singapore unmatched efficiency awaits you amidst the city’s vibrant array of sights and sounds.
Embrace the best of Singapore at this luxurious accommodation located beside Somerset MRT, in the heart of Orchard Road, just 20 minutes from Changi Airport. Pan Pacific Serviced Suites Orchard, Singapore offers guests a premium extended-stay experience.
At Pan Pacific Serviced Suites Orchard, Singapore, you can indulge in your most lavish desires. Our friendly 24-hour Personal Assistants will help you connect with your new surroundings and ensure that you have all your needs taken care of. Be soothed by the Pacific Touch, in your home away from home.
Personal Assistant/ Guest Relations Officer
The Personal Assistant/ Guest Relations Officer is responsible for the overall care, hospitality and service given to our Residents throughout their stay. The Personal Assistant/ Guest Relations Officer provides a very personal, detailed and seamless service to our Residents from pre-arrival to post-departure without imposing themselves on the Residents. The Personal Assistant/ Guest Relations Officer are the local connections of their Residents.
Primary Responsibilities:
- Ensure that all preferences of the incoming residents are taken, prepared and ready prior to arrival.
- Ensure our residents receive a fast and efficient check-in and check-out.
- Ensure all customer queries or requests are handled in a polite and efficient manner.
- Deliver a level of personalized service that exceeds not only the expectation of the resident but will add a point of difference from the service provided anywhere else within the Serviced Suites.
- The Personal Assistants should know all the preferences of the residents and through this, is able to personalise and tailor the services rendered to them.
- Assist with Food & Beverage offerings and working knowledge of the Pacific Lounge Operations, according to the policies and procedures set.
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UOL Somerset Investments Pte Ltd - Designation:
Guest Relations Officer / Personal Assistant - Profession:
Food Services / F&B - Industry:
Hotel and Accommodation Services