Some say we are starting to look like Shopify for F&B, others say we bear a semblance to Foodpanda or Grubhub; those are glowing testaments to what we are trying to achieve, but we are looking to be more than that. So. Much. More.
Oddle is a Singapore-based startup that provides a comprehensive online ordering system that enables F&B owners to establish new channels and reach out to an infinitely larger pool of non dine-in consumers. In doing so, we endeavour to create an F&B eco-system that is sustainable, merchant-centric, and brings great value to all parties. After a span of over 2 years, more than 1300 brands over 1400 outlets have come onboard with us, some of them are Paul, Lady M, Paris Baguette, Shangri-La Hotel, JK Don and many more. We are present in Singapore, Hong Kong, Taiwan, Malaysia and Indonesia and are looking to establish our presence in more cities in 2016.
Find out more about us at:
About the Operation Intern role
The 3 main aspects of online food businesses are operations, logistics & marketing. With Oddle, we aim to provide not only the best possible system but also top notch delivery services, fortunately we are not the ones to deliver the food ourselves. The intern will be part of the Operation team to manage delivery operation from our logistics vendors to our merchants' customers. You will be a key part of the team not only to monitor the operation, but to generate ideas on how to streamline and improve the operation process as a whole.
Responsibilities
Monitor the delivery operation by following up with orders received, assigning the riders and managing the delivery to ensure it is done in a timely manner.
Coordinate with the logistics vendors and riders to resolve any issues occurred during the delivery.
Provide excellent customer services, build customer relationships and manage their expectation.
Ad-hoc duties as assigned by the Company
Requirements
Be able to commit 3 months or more
Self-driven with the ability with start and get things done
Good organizing and management skills, able to multitask under pressure
Creative problem solving skills in a steady and calmly manner
Good communication skills in both English and Mandarin/Malay to speak with respective vendors, merchants and customers
Customer-oriented and a positive attitude
Be interested in the Food & Beverage industry in Singapore
Candidates must possess proper visa to work in Singapore
What we offer:
Competitive pay
Fun, youthful and dynamic working environment
Meaningful and exponential learning opportunities
- Constant coaching from peers and senior managers
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The Oddle Company - Designation:
Operation Intern - Profession:
Admin / Secretarial, Customer Service / Communications - Industry:
Computer and IT, Retail / eCommerce