The Nielsen Company – Nielsen Intern (20+ Business Functions, 40+ Open Positions, Jan – Jun 2019)

NIELSEN FAST FORWARD: 6-MONTHS INTERNSHIP PROGRAM

COHORT INTAKE: Jan –  June 2019

#LI-GM

WE TURN BIG DATA INTO BIG IMPACT

Every day Nielsen helps thousands of companies around the world make faster, smarter, better business decisions by providing insights into the market dynamics and retail environment. We believe that the best data is meaningful and actionable for our clients – that is why our associates are trained to deliver insights that are simple to understand, recommendations that are practical to implement and address real client business issues.

YOU CAN GROW WITH US

Nielsen Fast Forward is your gateway into getting to know the world of consumer insights. As a Fast Forward Intern, you are offered a diverse range of learning opportunities and ample possibilities that are designed to stretch your capabilities, develop your technical and soft skills, and showcase how you can make a difference. Assignments will vary in character across the functions and practice areas. However, here is a general job profile of activities you will be driving as a Fast Forward Intern.

1 Timely and precise service delivery of projects to internal and external clients.

2 Involvement in research design, fieldwork briefing, quantitative and/or qualitative analyses and deliverables.

3 Integrate multiple data sources using proprietary tools and software to answer business issues.

4 Assist business development activities such as proposal preparation and presentations on research offerings and services.

5 Provide research, administrative and operational support.

6 Give feedback and suggestions on ways to improve data gathering, day-to-day operations, client servicing and Nielsen programs.

7 Actively participate in functional and professional development classroom and on-the-job trainings.

8 Host learning sessions and cross-team shadowing exercises.

9 Work on real-life business cases that drive outcomes.

10 Undergo coaching and mentoring sessions with seasoned professionals, industry and practice experts.

RECRUITMENT PROCESS

• Once you completed your application through THIS LINK https://goo.gl/forms/4nTDMetGqn9pwlUD3
  you will be directed to a separate google form with specific instructions
• Choose from the list of job functions (refer to write-up listed below) and indicate your top 3 choices.
• Submit your application/resume via the google form (please ensure that you are able to qualify for a 6-months internship).
• We will begin the screening of applications within a week or two from submission date.
• Depending on interest indicated via the google form, the interview process will be different.
• Interview process is not limited to business case presentation, face-to-face interview etc.
• Endorsement of internship offer.
• Slots are limited so offers will be made on a first-come, first-served basis.

JOB FUNCTIONS

Product Leadership (Management)

• Exposure to our product strategy and evolution road maps.
• Be a part of exciting product development and innovation project that leverage techniques like Agile, Six Sigma and Lean.
• Cross functional projects with stakeholders across Client Service, Communications and Data Science business units.
• Work across international geographies, including developing, emerging and developed markets and regions using technology enabled collaboration tools.
• Lead product communication projects, consolidating and crafting product support and sales material for internal and external use with multi-national clients.
• Contribute to client discovery projects that bring the voice of our clients into our product development and innovation process.

Retail Measurement Services - Analyst

• Engage with leading global firms in the FMCG space.
• Gain an understanding of and influence FMCG strategies
• Familiarise yourself with the FMCG eco-system – from consumers, manufacturers, retailers and beyond.
• Be certified upon completion of Retail Academy training, including proprietary Nielsen Answers software.
• Learn to dissect and analyse large amounts of quantitative data.
• Spot trends and translate data-driven insights to tactical recommendations.
• Build impactful presentations around pressing business issues.
• Sharpen your skills as an analyst and become a category expert.
• Experience project and account management.
• Develop your professional network and gain exposure to other practice areas through extra-curricular projects.

Retail Measurement Services – Client Response

• Taking ownership in managing and responding efficiently and effectively to any client’s data quality & accuracy related requests
• Liaison between Operation Team and Commercial Team for data quality and accuracy related matters and overseeing operation-related projects
• Ensuring standard operating procedures within area of responsibility are observed
• Supporting commercial team on new sales deliverables
• Coordinating any request on International Sales and being part of Nielsen Global Services organization
• Maintaining an accurate and up-to-date knowledge on research techniques and applications
• Optimize processes and ways of working related data quality & accuracy
• Be directly accountable for work conducted within area of responsibility

Consumer Insights (Quantitative)

• Work with market analysts to design, implement and deliver customised research solutions.
• Understand the process and function involved in quantitative market analysis with focus on consumer behaviour trends.
• Opportunity to manage fieldwork, observe and field-witness on-going studies.
• Assist in client service essentials which involve project design, research methodology, conceptualization, project costing, proposals and client management.
• Involvement in consumer insights analysis and reporting.
• Contribute supplementary insights by conducting secondary research on existing market trends, projections and forecasts.
• Communicate with, and update clients and internal stakeholders on project status.

Consumer Insights (Qualitative)

• Aid in the qualitative study design approach and the crafting of proposals.
• Develop and/or enhance research instruments such as the recruitment screener and discussion guide.
• Help facilitate running of in-depth interviews and focus group discussions.
• Assist in the following areas of projects management: management of field partners, project costing, preparation of contracts and timeline planning.
• Perform note taking, report writing and content analysis.
• Engage and liaise with both internal and external clients throughout research process.

Retailer Vertical

• Gain a deeper understanding of the total FMCG industry performance from the retailer perspective.
• Analyse and interpret cross-category data.
• Conduct independent research on industry trends and present findings.
• Assist in crafting reports and presentation for clients.
• Contribute insights and improvement on processes.
• Understand client business Nielsen measurement functions through classroom trainings.
• Learn and apply Nielsen proprietary in-house analytics software.

Innovation Practice

• Design robust research solution to answer clients’ business needs on innovation.
• Analyse and interpret processed data to discover consumer insights.
• Run various tools and models to access innovation on consumer adoption framework and estimate its financial potential.
• Present research findings and share recommendations internally to guide clients on their innovation journey prior to launch.
• Liaise with other internal teams to ensure timely and accurate delivery of client deliverables.
• Prepare internal review sheets and client deliverables.

Marketing Mix Modelling (MMM)

• Build hypotheses and validate statistical and data models through Advanced Analytics Consulting (AAC) solutions such as Price and Promotion, and Marketing Mix Modelling.
• Provide quantitative solutions to business needs that revolve around pricing, promotion effectiveness and distribution.
• Deliver actionable solutions through consultative story-telling.
• Opportunity to work with clients across categories and regions.

Consumer Neuroscience

•  Learn about neuro research solutions to answer clients’ business needs on packaging, communication.
• Analyse and interpret processed data to discover implicit consumer insights.
• Understand human brain working and neuro best practices & analysis.
• Liaise with lab team to ensure timely and accurate project delivery.
• Prepare client draft deliverables in PowerPoint.
• Should be well versed in MS Office especially excel and PowerPoint.

Media

• Immerse yourself in Nielsen Media syndicated products (and respective Nielsen proprietary software) which are the industry currency/ common language used by media  owners (such as publishers and broadcasters, platform owners), media agencies and advertisers to trade, and understand audiences’ media consumption behaviours and advertising trends  e.g. Nielsen Media Index/ Nielsen Advertising Information Services/Nielsen Radio Diary Survey etc.
• Be a part of Media-centric customised research projects (projects tailored to specific media and marketing/communication needs).
• Hone your market research skills and understanding through (co-)management of assigned product/project i.e. project set up, questionnaire design, fieldwork, data processing, data checking, data interpretation/ analysis and translating/ presenting into meaningful insights.
• Engage with a wide array of clients i.e. broadcasters, publishers, media agencies, advertisers, advertising agencies etc. in various situations such as software training, software installation, software troubleshooting and responding to clients’ queries.
• As a stretch goal (depending on the readiness of individuals), the position may provide opportunities to manage a project independently (with the manager/director supervision).

Regional Client Service

• Timely and precise service delivery of projects to internal and external clients. Preserve Nielsen's quality standards through quality checks. Involvement in questionnaire design, fieldwork briefing, analyses and deliverables.
• Integrate multiple data sources to answer business issues.
• Assist business development activities such as proposal preparation and presentations on research offerings and services.
• Provide research, administrative and operational support.
• Give feedback and suggestions on ways to improve data gathering, day-to-day operations and client servicing.

Client Relations Team (Sales)

• Building and maintaining strong engagement with key stakeholders in client organization.
• Collaborating with Nielsen experts to develop solutions that solve client business needs.
• Demonstrating Nielsen solution functionalities and industry trends to clients.
• Preparing simple and compelling proposals and pitches, and converting opportunities into sales.
• Working collaboratively with Client Response and Analytic Consulting teams to ensure that leads and opportunities are converted to sales.
• Working to help out the sales team on Salesforce.com and keep track of meeting and activities.

Global Services

• An international work environment with internal stakeholders from all over the world and client contacts across Asia Pacific.
• Support account management teams by coordinating studies, reports, quotations in addition to internal and external client requests.
• Manage a mixture of projects, analytical and commercial work.
• Accountable for timely and accurate delivery of client reports and requests.
• Learn and apply Nielsen proprietary in-house analytics software.

Operations and Technology

• Under the guidance from your manager, assist in planning and organizing activities to ensure timely, effective and efficient process execution.
• Coordinate with other departments to clarify project related problems/issues in order to ensure that instructions are carried out correctly.
• Assist in coordinating and driving end-to-end operational activities for Data Acquisition which include data collection, field operations and input validation.
• Contribute in planning and organizing through proper execution for all training activities for internal and external clients.

Finance

• Understand how the Finance function operates as a strategic business partner in the service industry.
• Extract, organize and analyse current and historical client revenue data.
• Shadow a Finance Business Partner on day-to-day basis, including:
  • Participation in commercial team meetings
  • Vet contracts, sales memos, & POs
  • Work on various compliance and strategy-related projects
  • Learning the mechanics of revenue recognition
  • Accounts reconciliation: client invoice vs. payment received amounts
  • Assist in administrative duties: ensure completeness of record-keeping
  • Perform analyses on business KPIs as needs arise
• Preparation of vendor payment as and when required.
• Assistance in the preparation of monthly General Ledger (GL) report.
• Other ad-hoc duties and project involvement as required.

Finance - FP&A
The successful FP&A intern should be an effective communicator with the ability to collect and process financial data, presenting these findings to business stakeholders. You will possess the ability to read a P&L and crunch numbers using excel and learn to use business intelligence tools to support business reporting.

We offer the successful FP&A intern the ability to work with Nielsen business teams to deliver insightful financial analysis to drive business growth. Reporting to the Singapore FP&A manager, the FP&A intern will be responsible for both adhoc and scheduled reports going out to business leaders. This role will provide an opportunity for the intern to also be involved with FP&A responsibilities such as business partnering, forecasting and variance analysis.

This is a highly visible role and it is crucial that the successful FP&A intern show a great deal of initiative and demonstrate a willingness to learn on the job

Capabilities

• Current business administration/accounting undergraduate 
• Strong excel skills
• Ability to read financial statements 
• Strong communication skills

Human Resources

• Support the Talent Acquisition function in internal and external hiring efforts which include internship and full-time staff recruiting, employer branding and campus engagement.
• Responsible for HR Operations duties such as generation of merit/promotion/transfer letters, as well as work/employment pass matters.
• Assist in ensuring the timely update of HR intranet and policies, and their alignment with government legislation.
• Responsible for providing general support to the HR team from time to time.

REQUIREMENTS

• Inquisitive, analytical, and passionate about helping clients making faster, smarter, better decisions.
• Easily adaptable to different intercultural environments.
• Excellent command of English, and exceptional written and verbal communication skills.
• Recent graduates are also welcome to apply.