Snaphunt Pte Ltd – CRM Manager

Key Responsibilities

• Manage, maintain, and optimize the company’s CRM system to improve efficiency and usability
• Develop workflows, automations, and data management strategies within the CRM
• Monitor and analyze CRM data to provide actionable insights on customer behavior and engagement
• Train team members on CRM best practices and ensure system adoption across departments
• Collaborate with marketing, sales, and operations to improve lead management and customer retention
• Ensure data accuracy, compliance, and security within the CRM platform
• Generate reports and dashboards for management decision-making

Qualifications

• Proven experience managing CRM platforms (e.g., HubSpot, Salesforce, Zoho, or similar)
• Strong understanding of CRM workflows, automations, and integrations
• Excellent analytical, problem-solving, and organizational skills
• Strong communication and training abilities for cross-functional teams
• Attention to detail and commitment to data accuracy
• Ability to work independently in a remote setting

What We Offer

• Competitive monthly salary: $1,200 – $1,500
• 100% remote work flexibility
• Growth opportunities within a fast-scaling company
• Collaborative and supportive work culture

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