The Singapore Counselling Centre (SCC) is the official counseling division of the Academy of Certified Counsellors (ACC). ACC seeks to raise the standard and SCC is one of the pioneer organizations in Singapore providing a wide range of counselling and psychological services in Singapore.
SCC is here to help and enrich the lives of our clients by providing them the support and counselling services that they need.
The Counselling Centre Care Specialist plays a crucial role in ensuring that the operations of SCC run smoothly. The Counselling Centre Care Specialist's job scope will be to:
- Provide professional and non-judgmental front-line service to clients
- Clients who call in for appointments tend to share about the issues that they are going through. The role of the Specialist would be to calm the individual down, assure them and also assist them to make an appointment with our counsellors
- Allocate appointments to the counsellors and update both clients and counsellors
- Input all data into the IT system and calendar
- Collect payments
- Develop and maintain all administration, systems and procedures to contribute to the smooth running of the counselling centre
- Maintain high level of confidentiality of all information and documents as the Specialist will sometimes be privy to the issues that clients face
- Liaise with corporate clients to coordinate workshops, talks and events that SCC will be conducting for them
- Any other adhoc duties assigned by the manager
Kindly note that the individual will be required to work on Saturdays as SCC operates on Saturdays.
This is for a full-time position. If you're an Intern looking for internship opportunities such as the above, you may also apply.
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Singapore Counselling Centre - Designation:
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