Build the Smarter Way to Shop!
ShopBack is a rapidly growing digital loyalty and discovery platform, with a clear mission to create a world of Smarter Shoppers. We are a passionate team that wants to drive innovation and a build a product that we love and are all proud of!
ShopBack's eCommerce loyalty & discovery platform currently powers Taobao, Expedia, Lazada, ZALORA and more than 1,300 eCommerce merchants. We now provide cash rebates to over 2 million users and are focused on growing and dominating the landscape.
We have global ambitions and are up against international incumbents in a rapidly emerging field! We are expanding our existing A-Team and are looking for passionate talent across APAC to be part of this exciting journey. If you are inspired to take up new challenges and leave a mark on the eCommerce landscape, then come and be part of our growing ShopBack team in Singapore or Kuala Lumpur!
Scope of work:
The invoicing associate is the liaison officer for Merchant Ops team to Finance team. He/She is in charge of making sure the invoices to our merchants are sent on time and performs regular follow-up with each merchant.As Shopback works with various networks / merchants, there are currently various processes in place, with various level of involvement from Merchant Ops on this process.
Responsibilities:
Merchant Invoice Management:
● Direct Merchant Invoice Process Management (~80 merchants)
● Transaction Report Reconciliation
● Invoice Request to Finance
● Overdue Invoice Follow-up
Invoice & Cashout Process Optimisation / Automation:
● Work with Ops and Finance in order to identify areas for improvements.
● Launch Proof of Concepts on specific automation
Network Invoice Management:
● Handle Network-specific Invoice Process Flows
● Transaction Report Reconciliation
● Invoice Request to Finance
● Overdue Invoice Follow-up
Cashout Process Management:
● Ownership of the Cashout Payment process: Daily Operations
related to Cashout Processing and Fraud Detection
Performance Indicators:
● Merchants & Networks:- On-time invoicing
● Customers: On-time Cashout
Requirements:
- Strong analytical skills, and proper use of Excel.
- Process oriented mindset and passionate about optimisation and automation.
- Ability to interface & communicate with stakeholders and Product Development teams.
- Fresh grads are welcome to apply
- High drive and ownership on process improvements.
- Strong entrepreneurial spirit and eager to join the ecommerce industry.
Related Job Searches:
- Company:
ShopBack - Designation:
Invoicing Associate - Profession:
General Management - Industry:
Computer and IT