Shopback – Customer Relationship Management Intern

Responsibilities:

We are looking for highly energetic interns to join our marketing team! Successful candidates will work with the Marketing Director and be involved with the following job scopes of the department:

• Play an active role with the company's customer relationship management (CRM) initiatives - generating useful content to retain customers through effective communication

• Conduct market research at own-time-own-target in order to suggest the best practices and any possible improvements to the company

• Manage newsletter channel for regional countries 

• Creation of ad-hoc campaigns

• Manage RAF (Refer A Friend) channel, coordinating with and managing various country teams 

• Draft NLs and other engagement materials to retain current customers, and also conduct post-action analysis of engagement campaigns

Requirements:

We don't ask for much from you, so long you are hardworking and learn fast. The other requirements are as follows:

• Background and/or interest in marketing, communications, business, economics, or related fields

• Must be able to adapt to changing environments and understand the business scenario well

• Has a penchant for content design and language, basic artistic sense, and appreciation of design beauty

• Is able to prepare captivating and attractive EDM/NL content to drive customer traffic growth or maximise retention rates 

• Passionate and Driven!!!!!!!