Welcome to the smarter way to shop!
Launched in 2014, ShopBack’s team comprises management and experts from top companies such as Lazada, McKinsey & Co, Zalora, Groupon and Singpost eCommerce. We are an industry disruptor that has achieved media plaudits and recognition, from being featured in The Straits Times, Business Times, Tech in Asia, to winning SiTF’s “Best Innovative Startup (Growth Stage 2015)”, Vulcanpost’s "Most Promising Start-up for 2015" and more! We are also a close-knit team that helps our workforce of extremely driven millennials make a difference in the ecommerce landscape by helping customers get what they want faster, better and cheaper.
Ever had to play middleman to 2 squabbling friends AND discovered you had a knack for it? Enjoy seeing a wide smile on others’ faces?
If your answer is ‘YES’, we want you!
Customers are our priority at ShopBack. As a Customer Happiness intern, YOU will be responsible for making sure every transaction is a happy one 🙂
From responding quickly and relevantly to phone and email enquiries, to identifying key user issues, our Customer Happiness interns play integral roles in ensuring that every customer is satisfied.
If you
- have the trill of a nightingale and the deft strokes of a poet,
- are proficient in English (spoken and written),
- can commit for a minimum of 2 months,
- are kind and patient like Mother Teresa,
- are empathetic and have large, listening ears (pun intended) like Dumbo (we take customer feedback seriously!),
We would love to have you on our team!
Prior experience with customer service/support services is a bonus (but not as essential as the willingness to learn from a highly motivated team)!
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