Pear Comms Pte Ltd – Inside Sales Lead

Responsibilities:

• Identify leads through proactive prospecting and various outreach methods (phone call/email/LinkedIn/events);

• Establish professional relationships with key stakeholders;

• Present and deliver the QuickDesk story to business owners in an articulate and confident manner;

• Maintain records of contacts, accounts, and orders;

• Proactively assess, clarify and validate prospect and customer needs on an ongoing basis;

• Coordinate the involvement of company personnel including support, service and management resources in order to meet account performance objectives and customers expectations;

• Schedule appointments for sales representatives to meet with prospective customers or for customers to attend sales presentations;

• Analyse and report on industry trends and related products on a monthly basis for success and new opportunities;

• Create marketing and sales collaterals to promote QuickDesk in local and overseas industry events;

• Draft sales reports and business proposals and meet assigned sales targets;

• Onboarding and educating new customers on product usage;

• Other ad hoc duties deemed necessary in the company.

Requirements

• Experience in sales and customer support environment;

• Interest and knowledge in IT and CRM;

• Self-motivation and a competitive, results-driven attitude;

• Confident and articulate presentation skills;

• Persuasive and influential verbal and written communication skills in English;

• Able to converse in Mandarin with Mandarin-speaking clients;

• Excellent time-management, and resilience to strive under pressure and tight deadlines;

• Solid problem solving skills.