About Pawkit
Pawkit is a fast-growing pet-tech startup making pet care more convenient for modern pet owners.
We provide housecall veterinary, grooming, nursing, and pet care services, allowing pets to receive professional care in the comfort of their homes.
Our mission is simple:
Make pet care easier, safer, and less stressful for both pets and their owners.
We are building the future of on-demand pet care, combining technology, operations, and passionate professionals.
If you love animals, enjoy solving problems, and want to experience what startup life is really like, you'll fit right in.
What You’ll Do
You won’t be doing coffee runs here. You’ll be part of real operations that keep the company running.
Customer Experience
Assist pet owners with bookings through WhatsApp and our app
Help answer questions about grooming, vet services, and pet care
Guide customers through scheduling, payments, and service details
Support pet parents during stressful situations (because pets are family)
Operations Coordination
Help coordinate appointments between pet owners and service providers
Track daily bookings and ensure services run smoothly
Support the team in managing service schedules and logistics
Monitor operational issues and escalate when needed
Startup Operations
Help maintain accurate records in our CRM system
Assist in organizing service data and operational reports
Identify common customer questions and help improve processes
Support new projects and internal systems
Special Projects
Depending on your interests, you may also work on:
Process improvements
Service quality initiatives
Operations dashboards
Customer experience improvements
Kindly note that only shortlisted candidates will be notified.
Related Job Searches:
- Company:
Pawkit Pte. Ltd. - Designation:
Customer Experience & Operations Intern at Pawkit (Pet-Tech Startup) - Profession:
Customer Service / Communications - Industry:
Others - Location:
Geylang