We are seeking for individuals who possess professional, friendly and stable working attitude that is positive and fun-loving to join our team! This individual will be responsible for greeting clients, scheduling appointments, answering phone calls, and maintaining the overall appearance of the facility. The ideal candidate will have excellent communication skills, be able to multitask.
Job Description & Responsibilities:
- Assist Branch Manager with day-to-day operations & functions.
- Attend to all customers’ issues and provide accurate, appropriate, and immediate responses, ensuring complete customer satisfaction.
- Acknowledge and greet guests entering and leaving the facility.
- Attend to all incoming calls and redirect them or take down messages.
- Maintain knowledge of all services, products, and prices.
- Daily monitoring of appointment bookings to make sure there are sufficient customers to achieve daily sales, sufficient staff to service customers, and smooth operating & functioning of the outlet.
- Scheduling of appointments.
- Basic customer registration, financial billing, and cashier.
- Attending to customers’ pre & post-consultation inquiries.
- Maintain tidiness of the front desk.
- Monitor and manage inventory. Purchase retail stocks and salon-use stocks when necessary
- Administer, record, and maintain customer records and files.
- Performed regular follow-ups on customers to upkeep customer care.
- Always maintain safety standards and cleanliness of the salon/clinic.
- Any other ad-hoc duties as assigned.
Kindly note that only shortlisted candidates will be notified.
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- Company:
Papilla Hair Pte Ltd - Designation:
Receptionist - Profession:
Others / General Work - Industry:
Beauty Services - Location:
Orchard