Mums Club is a platform where mothers can gather, share and socialize as well as learn about motherhood, useful products, baby-mother related services and events. All in the name of easing the heavy load of mummyhood.
We work closely with our partners to host informative and educational sharing workshops and talks for parents. We know that raising a child is an uphill journey of discovery, we believe that knowledge will only empower your exploration into parenthood.
Therefore here at Mums Club, we are your support system.
Job Description & Responsibilities:
• Act as the first point of contact by welcoming customers in the retail store.
• Engage customers in short dialogue to determine their purchasing needs.
• Escort and direct customers to the correct aisle or shelf that holds their choice of products.
• Provide customers with product information and demonstrate product features.
• Answer customers’ questions about product features.
• Provide customers with pricing information and any special discounts or promotions that the store is offering.
• Attach price tags to each item and make sure that they reflect updated price information.
• Guide customers to assist them making purchasing decisions.
• Provide customers with warrantee and after-sales services.
• Ensure that shelves are stocked properly and that all items and shelves are dusted and cleaned periodically.
• Ensure the overall cleanliness and maintenance of the store.
• Guide customers through the payment procedure by taking cash or processing credit cards in exchange for sold items.
• Handle refunds and exchanges and associated paperwork.
• Balance cash registers at the end of the shift, and make sure that there is sufficient change available for the next turn.
• Order merchandise and make sure that newly received items are placed on shelves appropriately.
• Arrange store and window displays for products on promotion.
• Ensure that any discrepancies are communicated to the manager immediately.
• Take and resolve customers complaints and relay complicated ones to the supervisor.
Job Requirements:
• Must be able to work on weekends and Public Holiday (10am-8pm)
• Must be able to speak English and Mandarin Chinese fluently
• Must be pleasant-looking and sweet
• Open to Singaporeans and PR only
Related Job Searches:
- Company:
Mumsclub Pte Ltd - Designation:
Retail Sales Assistant - Profession:
Sales / Retail - Industry:
Retail / eCommerce