Mr Popiah Pte Ltd – Operation Executive

The Operations Executive will oversee daily operational activities, including vending machine management, stock-taking, packing online orders, coordinating between the office and production team, and ensuring smooth logistics. This role requires strong organizational skills, problem-solving ability, and a hands-on approach to ensure seamless operations and efficiency.

Key Responsibilities:

1. Vending Machine Management

• Ensure vending machines are well-stocked and properly maintained.

• Coordinate with drivers to restock vending machines efficiently.

• Monitor machine performance and liaise with technicians for repairs and maintenance.

• Track sales and report machine performance regularly.

2. Online Order Management

• Manage and pack online orders for timely dispatch.

• Ensure orders are accurate and meet quality standards before delivery.

• Coordinate with logistics providers for efficient shipping and delivery.

• Update order management systems and maintain records.

3. Stock Management & Coordination

• Perform regular stock-taking and update inventory records.

• Work closely with the production team to align stock levels with demand.

• Identify and report stock discrepancies and take corrective action.

• Manage raw material inventory and notify teams of low stock levels.

4. Liaison Between Office & Production Teams

• Act as the key point of contact between office staff, production, and logistics.

• Ensure smooth communication and coordination between departments.

• Support office operations by providing updates on production and stock levels.

• Assist in generating production reports and operational performance updates.

5. General Operations & Logistics

• Support warehouse operations, ensuring cleanliness and organization.

• Assist in coordinating deliveries and managing supplier relationships.

• Ensure adherence to food safety and quality control standards.

• Assist in product labeling, packaging, and shipment coordination.

• Oversee and improve daily workflow efficiency in operations.

6. Equipment & Facility Maintenance

• Monitor and report any issues with production equipment and facilities.

• Coordinate with vendors for machine repairs and servicing.

• Ensure operational compliance with workplace safety and hygiene standards.

7. Customer Service & Issue Resolution

• Handle vending machine customer complaints or refunds.

• Assist in resolving operational issues related to order fulfillment and logistics.

• Ensure customer satisfaction by maintaining high operational efficiency.

Key Requirements:

• 1-3 years of experience in operations, logistics, or warehouse management (preferably in food manufacturing).

• Strong organizational skills and ability to multitask in a fast-paced environment.

• Experience in inventory management and stock-taking.

• Hands-on approach with attention to detail.

• Ability to liaise effectively between multiple teams (office, production, and logistics).

• Basic knowledge of food safety regulations and quality control is a plus.

• Comfortable with physical tasks such as stock movement and packing orders.

• Ability to use basic software tools for tracking inventory and orders.