Kaplan Higher Education Academy (Kaplan) is part of Kaplan Inc., one of the world's most diverse education providers and the largest subsidiary of Graham Holdings Company (NYSE:GHC).
Kaplan has welcomed students from over 55 countries and regions. As a Lifelong Integrated Learning Partner, we offer over 450 academic and professional certification programme options* for higher learning and skills development, providing opportunities for individuals to always stay relevant. To date, these opportunities have benefitted more than 100,000 graduates^.
We have a diverse team of individuals dedicated to our mission to help individuals achieve their educational and career goals, and build futures, one success story at a time. Our core values - Opportunity, Knowledge, Support, Integrity and Results - help guide the way we work.
At Kaplan, our employees are our most valuable assets, and everyone's contribution is integral to our success. We have been recognised by The Straits Times, for the second successive year, as being one of Singapore's Best Employers for 2023. This large-scale and comprehensive study assessed the attractiveness of organisations in Singapore based on an independent employee survey.
We strive to continue providing a professional, positive and stimulating work enviroment with plenty of room for initiatives, so that our employees can thrive with us. If you are seeking opportunities for growth, we welcome you to write to us!
*Based on full-time and part-time study modes across programmes offered at Kaplan.
^Total Diploma and Degree graduates from Kaplan from 2007 to 2023.
THE ROLE: Senior Executive/Assistant Manager, International Recruitment
To drive enrollment growth and meet revenue targets for the assigned market by overseeing the application and visa processes, providing personalized counseling to prospective students, and ensuring a smooth transition throughout their educational journey. The role also focuses on fostering strong partnerships with local agents through regular engagement, training, and performance evaluations. Additionally, it involves organizing partnership university events, onboarding promising new agents, and supporting ad-hoc initiatives to enhance the institution's international recruitment efforts.
Key Responsibilities:
- Achieve the enrolment targets & revenue set for the allocated market
- Track, monitor and report enrolment progress of the allocated market
- Provide comprehensive counseling to new inquiries, submit application documents to the Enrolment Office to process the Letter of Offer, and submit student pass application documents to the STP team for visa processing. Follow up on course fee payment after the STP is approved by ICA
- Maintain strong relationships with local agents, particularly master agents, and conduct mid-year and year-end performance reviews for them
- Discover and onboard promising new agents
- Conduct agent training sessions twice a year and organize partnership university events in Singapore (e.g., UCD Asia Tour).
- Other ad-hoc duties (e.g. support campus visits) as and when required by the international department
Qualifications
- Bachelor's Degree qualification
- At least 3 years of experience in PEI Education industry
- Familiar with Edutrust (Criterion 3) and Agent Management System
- Possess strong competencies in analysis, demonstrating the ability to evaluate data and information critically to support decision-making
- Effective communication skills are essential for conveying ideas clearly and collaborating with stakeholders
- Demand a change-oriented mindset, acting as a change agent to drive improvements and adapt to evolving challenges
- The ability to solve problems efficiently and execute tasks effectively is crucial for ensuring successful outcomes and meeting organizational goals
Other Information
- Working Hours: Monday to Friday, 9am to 6pm.
- Work Arrangements: Hybrid (Blend of in-office and remote work)
- Location: Wilkie Edge
- Travelling opportunities
- High commission structure
Kindly note that only applications submitted via the given job link will be considered. We regret that only shortlisted applicants will be notified
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