Who We Are
Headquartered in Singapore, ICONZ-Webvisions is the only Asia-centered Cloud and managed hosting provider serving Asia, Australasia and the global market.
We help businesses take advantage of the power of the Internet, seamlessly and effortlessly, using Cloud technologies.
With a track record of over 20 years, ICONZ-Webvisions offers a unique combination of private and public Cloud computing services to mid-sized enterprises, leveraging the largest pan-Asian footprint of managed hosting facilities.
ICONZ-Webvisions is committed to delivering secure and reliable solutions and a superior customer experience, in order to make us the trusted Cloud computing partner among mid-sized businesses throughout Asia Pacific. We continue to innovate, lead and empower customers in Cloud hosting technologies, providing solutions that frees up capital and delivers operational network and business process efficiencies.
Job Description
- Sending e-mail notification and follow up via phone call if customer’s server/service is down in the monitoring.
- Checking of server status
- Logging and escalating technical support issues during night time, weekends and public holidays.
- Escalating network related cases to network team.
Key Accountabilities
- Handling inbound and outbound calls.
- Good telephone etiquette and customer service skills.
- Monitoring servers, network equipment and network connection in the data center.
- Computer literate.
- Able to start immediately.
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ICONZ-Webvisions Pte Ltd - Designation:
Network Engineering Intern - Profession:
IT / Information Technology - Industry:
Computer and IT