Gold Senses Pte Ltd – Event / Sales Associates (Internship)

Requirements :

• Bilingual in English, Mandarin with the ability to write and communicate for Chinese customer
• Able to translate accurately from Chinese to English and vice-versa
• Ability to set goals, identify activities and outcomes they would like to achieve during the course of the internship
• Be willing to take on any task with an open mind as it is all part of the learning process
• Excellent oral and communication skills.

Events & Operations

• To assist and execute event and road show and prepare the event dates, staff duty roaster (work with hr admin dept) and event logistics
• Monitor and execute road show event, preparation to the location, stocks take and check stock when it is return to office
• Continue to improve the services standard to ensure customer satisfaction
• Troubleshooting the case in relation with customer services feedback and services recovery. 

Customer Sales Administration

• To administer daily sales performance, customers queries and promotion feedback and measurement (this has to be conducted on a weekly basis) and feedback to the management for solutions and improvement.
• To work with the office staff on inventory stocks for sales of electric scooters and other e-commerce products
• To co-ordinate and participate actively with other internal departments to ensure the SOP are properly carried out and there are consistency in customers services delivery and meeting customers expectation.
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