Globalsign.In Pte Ltd – Support Engineer

Company
Globalsign.In Pte Ltd
globalsignin.com
Designation
Support Engineer
Date Listed
06 Feb 2018
Job Type
Entry Level / Junior Executive
Intern/TS
Job Period
Flexible Start, For At Least 3 Months
Profession
IT / Information Technology
Industry
Computer and IT
Location Name
24 Sin Ming Lane, #07-93, Midview City,
Allowance / Remuneration
$500 - 1,000 monthly
Company Profile

GEVME is a culmination of nearly 10 years of experience in helping Event Organisers with their technology needs. Focusing on event data management as the core, we power the end-to-end management of events through our various software capabilities, ranging from email marketing, online registration and ticketing, to on-site check-in. GEVME is already powering events such as Fintech Festival Singapore, IE Singapore Events, Forbes Global CEO Conference , Starbucks Coffee Singapore, Singapore International Water Week and World Cities Summit to name a few. 

Job Description

We are on the lookout for interns for the positions of Customer Support Engineer. With the following responsibilities & requirements:

Responsibilities

  • Customize registration forms using HTML, JavaScript and CSS based on new project requirements and specifications
  • Provide project assistance in creating Web Builder/GEVME Landing Page, Survey Page & Registration Page
  • Managing Support Level 1, Enquiry and Resolution
  • Managing Support Level 2, Technical Resolution
  • Managing Support Level 3, Escalate products issues/bugs to the Product team - Tech Manager

Requirements

  • Diploma/ Degree in IT or equivalent computer sciences 
  • Experienced in HTML / CSS / JS 
  • Highly-motivated and results-driven, able to thrive under pressure while taking pride in customer delight
  • Excellent interpersonal skills with positive outlook
  • Experience with any other event management tools a big plus
  • Fresh graduates with a passion to succeed in a start-up environment are most welcome to apply
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