EventNook empowers professionals, event planners and event organisers with hassle-free online event platform to easily launch event website and ticket sales in minutes.
We are an event technology company focused on offering innovative technology solutions for event industry.
Since launched in 2013, the company has served thousands of events such as conferences, corporate events, festivals, performances, sport events, religious events, workshops, seminars, etc., including major regional events such as Singapore Yacht Show, Ho Rih Hwa Leadership Lecture and Global Business Leader Summits.
Customer Experience Associate (Intern)
Customer Experience role plays an important contribution for the success of eventnook and making customers event successful. You will also learn about what it takes to make event successful by helping all kinds of events including major events and conferences.
This role will be a front-line customer facing role to assist eventnook’s customers and make their events easy, efficient and successful!
Join eventnook team in helping people bring together!
You will
- Be an expert on eventnook features & solutions
- Assist customers for launching their event successfully
- Assist new and existing customers for various queries and technical support via email, phone and chat
- Provide onsite product training and technical support to the event team
- Develop product tutorials and help guide for customers
- Own customers’ issues and liaise with internal team for delivery
What we need
- You have strong communication skills
- You are passionate about events and customer facing roles
- You are well-organised and attention to details
- You are an efficient and effective multi-tasker
- You are customer service oriented
- You are well-organized and a great team-player
- You are proactive, with ability to communicate new ideas and implement them within fast-paced setting
- You are resourceful and independent
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- Company:
EventNook Pte Ltd - Designation:
Customer Experience (Event Management) - Intern - Profession:
Customer Service / Communications - Industry:
Computer and IT