Company
EF Software Pte Ltd
efsoftware.com.sg
Designation
Application Support Engineer
Date Listed
06 Aug 2025
Job Type
Entry Level / Junior Executive
Full/Perm
Job Period
Immediate Start, Permanent
Profession
IT / Information Technology
Industry
Computer and IT
Location Name
Singapore 318993
Address
Singapore 318993
Map
Allowance / Remuneration
$2,800 - 3,200 monthly
Company Profile
About Us:
We develop comprehensive software products and solutions ranging from IT consultancy to infrastructure and hardware setup to optimise customers' experiences. To establish ourselves as a leading provider of applications and healthcare support services for the Asian market, and partner healthcare customers to build a safe medical environment for all.
We are driven by our group philosophy as defined below:
1. Provide the best to our customers through a service-oriented culture
2. Create new value through innovation
3. Realise greater possibilities through advanced technology
Job Description
Roles and Responsibilities:
- • Responsible for providing technical assistance and support related to computer systems, hardware or software testing
- • Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution
- • Provide technical assistance and support for incoming queries and issues related to computer, systems, software, and hardware
- • Respond to queries either in person or over the phone
- • Write training manuals
- • Maintain daily performance of computer systems
- • Respond to email messages for customers seeking help
- • Ask questions to determine nature of problem
- • Walk customer through problem-solving process
- • Install, modify, and repair computer hardware and software
- • Run diagnostic programs to resolve problems
- • Are required to apply information security in accordance with the established policies and procedures of the organization.
Requirements:
- Diploma or Certificate in IT/Computer Engineering with 1-2 years of working experience in technical support
- Experience in basic networking support
- Experience in supporting OS platforms such as Windows 10 and MS Office applications
- Prefer candidates who are resourceful, good working attitude & takes initiative
- Good communication skills and administrative skills
Application Instructions
Please apply for this position by submitting your text CV using InternSG.
Kindly note that only shortlisted candidates will be notified.
Kindly note that only shortlisted candidates will be notified.
Related Job Searches:
- Company:
EF Software Pte Ltd - Designation:
Application Support Engineer - Profession:
IT / Information Technology - Industry:
Computer and IT - Location:
Toa Payoh
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